1E Solutions

The 1E Platform and 1E Solutions help IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler. Our platform contains 1E for Visibility, Control, and Compliance, 1E for Digital Experience Observability, and 1E for Service Desk Automation solutions.

The 1E Solutions comprises of the following:

  • 1E for Device Refresh: 1E for Device Refresh optimizes hardware expenses and provides your users with the best possible digital experiences.

  • Business Impact: Business Impact allows you to open incident tickets in an ITSM solution, or offload data to other solutions like Splunk.

  • 1E for Microsoft Intune: 1E for Microsoft Intune enables IT organizations to achieve efficient control of deployments and maintain their compliance status.

  • 1E for Software Reclaim: 1E Software Reclaim is a modern software uninstall tool that you can use to manage software cost, provide control and remove unused software from your organization's endpoints.

You can access any of the Solutions under the Solutions tab when you log in to the 1E Platform.

The Modules and Solutions tabs are only visible if your license has at least one Solution enabled.

In addition, you can:

  • Click the grid to navigate between each Solution.

  • Use the Settings link under the profile icon to open 1E Platform Settings.

  • Switch to the 1E Platform by clicking the 1E logo in the top-left corner of any Solutions screen.