Exoprise trial

Starting a trial

Exoprise offers a free trial of its products. For the trial, you can deploy up to three synthetic sensors (probes) for SaaS applications, Service Watch Browser (extension) for 50 users, and Service Watch Desktop (agent) for up to 25 devices. A trial lasts up to 15 days and no credit card is required to start. The trial doesn’t start until the first product is deployed, so sign up, look around, and see how it works.

  1. Sign up at https://secure.exoprise.com/signup or just sign in at https://secure.exoprise.com/signin if you’ve already created an account.

  2. When you sign in for the first time and haven’t deployed anything yet, you’ll land on a Getting Started page within the product.

Benefits of a trial

  • Get instant network benchmarks for all your cloud services. Compare your performance to other Exoprise customers. Refer to Crowd Powered Monitoring.

  • Measure the performance and uptime of your mission-critical cloud services like Office 365, Exchange Online, SharePoint Online, and Microsoft Teams.

  • Try out Exoprise to see how easy it is to set up, configure, and deploy.

  • Invite co-workers to see how application owners and internal teams can benefit from inside-out, outside-in monitoring.

How does the trial work?

During the 15-day trial, you can deploy up to three sensors to as many locations as needed. The purpose of an Exoprise trial is to understand the architecture and how easily the platform is deployed. Additional trial details:

  • The free trial for 15 days doesn’t start until you’ve successfully deployed your first sensor.

  • Deploy as many Private Sites as needed. There’s no limit to the number of locations in a trial.

  • During a trial, only one sensor can be deployed to an Exoprise-owned Public Site. There are some restrictions on which sensors can be run from a Public Site, and it's mostly to do with licensing.

  • Only one Service Watch sensor can be deployed during a trial, but a Service Watch sensor supports up to 25 users.

Trial recommendations

  • Exoprise recommends setting up and tearing down different CloudReady synthetic sensors during the free trial, so you can understand how each works and get a feel for the different monitoring types.

  • You are free to export the trial data for each sensor as you work with them.

  • Invite colleagues with different roles to understand how the Role-Based Administration and Control (RBAC) works. Refer to User management.

  • Create new dashboards and tabs to understand how the reporting and real-time dashboards help you with troubleshooting, diagnosis, and long-term trending.

Trial extensions

We do not typically offer trial extensions, and trials are limited to once per organization. However, you may have a unique environment that demands a longer trial or other circumstances. Reach out to your Account Manager before the trial expiration, and we’ll get back to you. You can also continue to use the service on a pay-as-you-go, cancel anytime plan with our integrated credit card purchasing. A single product can be purchased for just a single month.

What happens when the trial ends?

When the trial is finished, you won’t get access to the data or sensors anymore. However, you will have an opportunity to become a customer. You can get started with as little as one sensor on a monthly basis.

At some point after your trial expiration, your sites and sensors will be deleted, and the data will be lost forever. We recommend that you export your data before the trial expires to keep it. Refer to Sensor Data Export API.

Can we run a second trial?

No, that’s not possible. We have systems in place to detect such a thing, and this violates our Master Subscription Agreement (MSA). Take advantage of your trial and let your Account Manager know what we can help you with.

Start deploying

Refer to Deployment.

Inviting members of the team

Inviting colleagues to help evaluate Exoprise during the trial period is easy. Just navigate to Admin > Users and generate an invitation. Ensure the people you invite sign up with the link provided in the email; otherwise, they may not sign up for the same tenant.