1E Platform 23.11 release notes

This article contains the highlights of the 1E 23.11 release, along with further updates and fixes.

Schedule

November 2023

Platform and Client versions

• 1E Platform 23.11.1.15
• 1E Catalog 23.11.1.4
• Software Lifecycle Automation 23.11.1.1
• Content Distribution 23.11.1.64
• Patch Insights 23.11.1.10
• Application Experience Management 23.11.1.8
• Software Reclaimer 23.11.1.2
• Offloading Client 23.11.1.15
• 1E Authentication Proxy 23.11.1.15
• 1E Toolkit 23.11.1.15
• 1E Client (Windows) 23.11.1.118
• 1E Client (non-Windows) 23.11.1.118
• TIMS 23.11.1.118

Application Experience Management

Application Experience Management (AXM) is a powerful tool designed to optimize and enhance application performance, leading to improved end-user experience and reduced digital friction. AXM’s proactive monitoring capabilities help you identify and address potential performance issues before they escalate, which reduces the number of support tickets and frees up valuable time for both you and your team. AXM supports tracking and insights for both on-device applications and web-based applications, including Core Web Vital tracking via browser plug-in. This results in increased efficiency, and more time for innovation and strategic initiatives.

AXM offers the following key features:

• Application monitoring
• Advanced dashboard
• AXM Score
• On-device application data and insights
• Web-based application core web vitals and insights.

Refer to Application Experience Management.

Software Reclaim

Software Reclaim is a modern software uninstallation tool to manage software costs, provide control, and remove unused software from endpoints. It allows software administrators to assess software usage and in turn addresses three key pain points for businesses:

• Cost
• Security
• End-user experience

Software Reclaim is centered around the following functionalities:

• Usage Summary
• Reclaim History
• Policies
• Savings

Refer to 1E for Software Reclaim.

Updates since the last release

Type	Product/Client	Issue ID	Summary
Fix	Endpoint Troubleshooting	PLAT-1149	It is not possible to read the full description in the Product column.
Fix	Endpoint Troubleshooting	PLAT-301	The Load More button under Endpoint Troubleshooting had the following issues which have now been fixed: Data inconsistency issue (having to refresh the page or switch tabs to see data). Have the first poll for responses after two seconds, then three, then four, then seven, and then 10 for a maximum of a minute. Fix any delays if they exist, for example, the Load More button takes a few seconds to appear on the page.
Fix	Endpoint Troubleshooting	PLAT-668	The error reason why the Save button does not work is not displayed to the user.
Fix	Endpoint Troubleshooting	PLAT-667	It is possible to update the schedule from the drill-down page, but the authentication code button is not available.
Fix	Endpoint Troubleshooting	PLAT-665	The placeholder option Contains when editing the Device parameter in Endpoint Troubleshooting was not available.
Fix	Endpoint automation	PLAT-664	Approval link in the email directs to the wrong page.
Fix	Endpoint Troubleshooting	PLAT-663	The Provide authentication code button is visible even after providing the authentication code.
Fix	Endpoint Troubleshooting	PLAT-575	When submitting a question, the following confirmation dialog box should be displayed if the user has not set or saved their parameters: You haven’t applied some of your instruction parameters yet. Would you like to continue?
Fix	Client	PLAT-2198	The 1E Client allocates huge chunks of memory if persistent data files are corrupt.
Fix	Client	PLAT-1705	The 1E Content Distribution Branch Service continues to run when the Content Distribution module is disabled in the 1E.Client.conf file.
Fix	Client	PLAT-2199	The 1E Client may stop communicating with the Switch if the message queue fills up with policy requests.
Fix	Client	PLAT-3874	Non-English Windows devices are not collecting disk and network metrics.
Fix	Client	PLAT-439	Security Vulnerability: Elevated Temp Directory Execution in 1E Client. For more information, refer to Published Product Vulnerabilities.
Fix	Client	PLAT-906	Client restart isn't working reliably but the shutdown part does.
Fix	Client	PLAT-280295	Content Distribution sending device and content registration events with NULL in IpAddr/Subnet to CD.
Fix	Client	PLAT-279838	Content Distribution missing the HSTS header in HTTPS responses.
Fix	Client	ADO 272910	The Content Distribution client crashes because of blank LocalCachePath.
Fix	Client	ADO 283617	The Patch module may cause excessive memory usage growth over time when querying Windows Update Agent for patch metadata.
Fix	Client	ADO 283268	Integer overflow when upserting rows into SoftwareInteraction aggregation tables.
Fix	Client	ADO 282881	Improved mechanism to consider the 1E Client's device interaction data for primary user deduction.

Other improvements and fixes in this release

Type	Product/Client	Issue ID	Summary
Fix	Authentication Proxy	PLAT-759	Authentication proxy has been updated to dynamically determine the installed virtual site.
Fix	AXM	PLAT-2296	The 1E-Explorer-TachyonAgent-Set1EClientAgentConfig.xml file has been extended to include Application Management Experience - WebSessions settings.
Enhancement	Client	PLAT-1422	To support AXM, the 1E Client can gather web vitals and usage data for admin-defined web applications using a Chromium browser extension. Refer to AXM Browser Extension. This feature is toggled off by default. It can be enabled using the Module.Interaction.WebSession.Enabled setting.
Enhancement	Client	PLAT-1059	The 1E Client now supports the Beta version of macOS Sonoma.
Fix	Client	PLAT-2272	The 1E Client now correctly associates crashes and hangs to Software.InteractiveSession events if they occur soon after application launch.
Fix	Client	ADO 282616	The missing survey choice icons in 1E Client Interaction have been fixed.
Fix	Client	PLAT-3028	Events visible within 1E Experience Analytics (such as Software installations, crashes, etc.) are no longer duplicated if the 1E Client is not shut down cleanly.