1E Platform 8.2 release notes

Schedule

January 2023

New features

In addition to all the features available in 1E 8.1, with 1E 8.2, there are further feature updates for 1E Experience Analytics and integration with your AAD identity authentication provider, enabling you to define and configure your own 1E users.

1E Experience Analytics

The 1E Client and the 1E Experience Analytics application has been extended to support the gathering of experience metrics on macOS devices and display them in the Experience Analytics interface. This means if you are a hybrid macOS/Windows company, you can now measure end-user experience across all your devices.

Refer to macOS in 1E Experience Analytics.

AAD identity authentication provider

1E supports the first in a line of external identity authentication providers. This allows you to integrate your existing AAD with 1E to manage your own 1E users in a secure way and assign permissions as needed.

1E Labs features

With this release, your license will include access to 1E Labs releases of the 1E Dashboards. You can also request access to Patch Insights.

1E Labs highlights preview applications or features that are cutting edge in this version, giving you the opportunity to experience the benefits they offer and shape their development for future releases.

1E Dashboards 

Over time, 1E Dashboards will introduce a number of overview dashboards into the 1E Platform that give top-level information on the performance of an organization regarding various aspects of their business as measured by 1E Apps.

It's important to measure or evaluate the way that your organization is performing in terms of your employee Digital Experience (DEX). This measure lets you know how good your employee day-to-day experience is of your company's IT systems, how happy they are working in your company, and how likely they are to stay with you.

In many organizations, the ability to gain insight into your DEX KPIs involves gathering data from multiple applications and departments, then analyzing and correlating it to determine if the user experience and sentiment are trending up or down. A bigger challenge is understanding if the tools and processes you have in place are improving end-user productivity.

Patch Insights

This is currently available as a limited access release. Please contact your 1E Account Team for more details.

Patch Insights provides an overview of the last mile patching required on your environment. It is centered around the final stages of your monthly patching process, with a view to allow you to identify the problematic devices in your environment. At this point of its development, Patch Insights does not remediate the cause of patch failures, or the inability to reach devices, but it gives a view of these, and once manual remediation action has been taken, the ability exists within Patch Insights to redeploy the failed patches using the power of the 1E Platform.

Patch Insights from 1E is an important part of keeping your devices secure, performant, and healthy. This has become more important than ever with hybrid work becoming the norm and employees embracing remote work. Patch Insights brings visibility, clarity, and peace of mind around device patching. Research and testing is made easier with comprehensive device and patch views. Vulnerabilities can be detected and closed in real-time using the patch-view dashboard, and the power of 1E Actions via 1E Endpoint Troubleshooting.