1E Solutions 23.11 release notes

Schedule

November 2023

Initial release of 1E for Device Refresh and 1E Solutions Core

• Reporting Dashboard showing device data for refresh status with multiple filters
• Model management through insightful data for different models
• Data against main KPIs: Device Purchases deferred, Financial Savings, and Carbon Savings
• Setting up user persona and persona demand
• Configurable status rules and actions
• ServiceNow integration to open incidents as per configured actions
• Email notification to end user/service desk as per configured actions
• Device warranty feed from Dell and Lenovo through API integration
• DEX Pack to feed raw data to 1E Solutions API