1E Solutions 24.5 release notes

This article contains the highlights of the 1E Solutions 24.5 release, along with further updates and fixes.

Schedule

This release is scheduled to be deployed on March 26, 2024 at 8:00 AM UTC.

Solutions UI change

The UI of the Solutions portal has been modified to improve its look and feel. The major changes made to the UI are the following:

  • The Solutions Menu has been relocated to the top-right corner, adjacent to the logged-in user information.
  • The header is now broader and the solution name font has been enlarged.
  • We have introduced a new left menu to browse different pages. The menu can be expanded or collapsed using the chevron icon located at the bottom of the pane.
  • We have added a new toggle to show/hide VMs on the Device Refresh dashboard.

1E for MS Intune

  • Updates to the MS Intune DEXPack.
  • The Intune solution now uses rules instead of events for reporting.
  • New RoI dashboard for MS Intune.
  • New pages for Operational dashboard, Rules Occurrences, and Policies and Rules:
    • Operational Dashboard: Provides compliance status of devices against the Intune policy.
    • Rules Occurrences: Shows details of the rules that occurred on devices in a specific period.
    • Policies and Rules: Policy page for Intune policies showing details of included Checks and Fixes.
    • Configure Rules: Allows you to set different configurations which are used for calculating RoI data.
  • Microsoft Intune integration with ServiceNow and Jira:
    • Admins can configure rules that allow Solutions to open incidents if an Intune rule has failed.

1E for Incident Automation

1E for Incident Automation is a restricted release and will be available only for early adopters and on-demand.

  • RoI dashboard to show the effectiveness of Endpoint Automation, and provides a view on the following:
    • Automations run and support tickets avoided
    • Related financial savings
    • Related savings on support and end-user hours
  • Operational dashboard providing actionable data.
  • View of All policies and all Rules enabled in 1E Platform.
  • Incident automation integration with ServiceNow and Jira. Admins can now configure rules to allow solutions to open incidents if a rule has failed.

Other features and enhancements

The Device Connectivity dashboard now shows the number of devices added/updated, device events, and rules that occurred in the past 24 hours and the past 30 days.

Updates since the last release

Type

Product/Client

Issue ID

Summary

Fix

Device Refresh

DEXSOL-406

The Device History page now shows event details of all the events that occurred on a device.

Fix

Device Refresh

DEXSOL-409

The Event History page now shows the correct data in every grid.

Fix

Device Refresh

DEXSOL-430

The Device History page now shows events for audit logs.

Fix

Device Refresh

DEXSOL-446

We have made performance improvements and code optimization for faster processing of device and event data.

Fix

Device Refresh

DEXSOL-480

The Status Calculations has been modified to run in a controlled way and to process data faster.

Fix

Device Refresh

DEXSOL-481

The Model Averages timer has been modified to run in a controlled way and to process the data faster.

Other improvements and fixes in this release

Type

Product/Client

Issue ID

Summary

Improvement

Core

DEXSOL-489

The ServiceNow integration now includes device sys_id and user sys_id which can be passed as a parameter. These can be used to set Configuration Item and Caller in the incident.

Improvement

Core

DEXSOL-380

The audit log can now be filtered to show a specific number of records.

Fix

Device Refresh

DEXSOL-415

The link to view incidents has been changed to View Incidents from View ServiceNow incidents.

Fix

Device Refresh

DEXSOL-495

The End of Life page has been fixed to show devices when the rule is executed for the first time.

Fix

Device Refresh

DEXSOL-492

The relationship between the previous hostname and the new hostname for a device is now correctly seen in the Device History page.

Fix

Device Refresh

DEXSOL-502

Some of Device Refresh rules showed a warning for storage limit on the client. This has now been fixed in the DEX Pack.

Fix

Device Refresh

DEXOL-484

Device Refresh rules threw an error when more than one user was active. This has now been fixed in the DEX Pack.