TeamViewer DEX Support
The 1E Support Portal has migrated to the new TeamViewer Support Portal. For all TeamViewer DEX support needs, visit the new TeamViewer Support Portal and log in.
The portal gives you access to:
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Log support tickets.
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Raise feature requests.
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View and manage existing tickets.
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Access UI updates and any relevant releases, patches, and hotfixes.
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Search the TeamViewer DEX Platform documentation site and TeamViewer Knowledge Base for guidance and solutions.
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View service status updates, which can be linked to directly.
If your account is not recognized, or you are asked to sign up for a new account, contact your company’s primary support contact to grant you access.
Status updates and alerts
Refer to Status updates and alerts.
Additional resources
For more details on the portal migration, refer to the following resources:
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Setting up your TeamViewer account and adding your colleagues for guidance on setting up your account and adding your team