Preparation of Modern Authentication

For more information on how you can prepare and configure your ServiceNow instance for Modern Authentication, refer to 1E Platform SaaS.

To prepare for Modern Authentication follow the below steps:

1. Prepare your ServiceNow instance using either of the below external IdP:

   • Microsoft Entra ID IdP

   • Okta IdP

2. Settings for Modern Authentication

Settings for Modern Authentication

There are few more settings that are required by 1E Service Catalog Connect application for it to work on Modern Authentication. The following system properties have to be configured on your application:

System property	Value
x_1e_service_catal.key_id	The App ID of the non-interactive client assertion App and is used to sign the JWT token.
x_1e_service_catal.jwt_provider	The SysID of the JWT Provider record created in the jwt_provider table.
x_1e_service_catal.pem_certificate	The SysID of the PEM Certificate record created in the sys_certificate table.
x_1e_service_catal.oath_access_token	A two-way encrypted access token received from IdP. This value is autopopulated.
x_1e_service_catal.oath_access_expiry_time	It is the minimum time left against the total lifespan of the access token to get renewed. The default value assigned is 100 (in seconds).

To view and configure the values of the system properties, follow the below steps:

1. Login to your ServiceNow instance.

2. To open System Properties table, type sys_properties.list in the filter navigator and press enter.

3. The System Properties table opens up into a new page, and now look for the details of the above listed properties in the table as shown below.

   

4. You can edit the values of the desired system property as per the details given in the above table.