MEMCM Client Health DEX Pack

Monitor and maintain Microsoft Endpoint Configuration Manager (MEMCM) client health with the MEMCM Client Health integrated DEX Pack, which provides prebuilt policies, checks, and automated remediation workflows for common client issues. This reference describes the included automation content that helps improve Configuration Manager client reliability, streamline troubleshooting, and ensure consistent endpoint management across the enterprise.

DEX Pack used to create the MEMCM Client Health policy.

You can download this DEX Pack, and others from the TeamViewer DEX Hub.

Overview

Many businesses rely on Microsoft Endpoint Manager Configuration Manager (MEMCM) to deploy software, patches and updates across their company networks. It is crucial that Configuration Manager is working effectively.

The MEMCM Client Health policy monitors Configuration Manager client health and performance. It checks for cache availability, inventory cycles, service availability and Configuration Manager WMI integrity - common causes of Configuration Manager client problems on devices.

The MEMCM Client Health policy replaces the previous SCCM Client Health policy and ensures the following:

  • The correct version of the CM client is installed and running and assigned to the correct site.

  • The CM client is not stuck in provisioning mode.

  • Heartbeat discovery, inventory and state messages are being sent regularly.

  • The CM client cache is set to the correct size.

  • The CM client log settings are correct.

  • The BITS service exists, configured to start up automatically and is running.

  • The Windows Time service exists with correct startup settings.

  • The Windows Management Instrumentation (WMI) service exists, configured to start automatically and is running.

  • The WMI is healthy, the core CIMv2 and ccm namespaces and classes exist and that the WMI repository is consistent

  • The Windows Update service exists with correct startup settings, is configured to use the correct source (CM, WSUS or Microsoft Update) and that the service can connect to the source.

This policy is intended for deployment to Windows devices only.

Before deploying the MEMCM Client Health Policy you need to be familiar with its contents and comfortable that you want to apply it to the devices in your network. By default, automated fixes in the Policies provided, are not enabled, this means you will have to specifically enable the ones you want to use before they can take effect.

A new or updated Policy should first be verified by deploying it to a Management Group containing a small number of devices, reviewing the Endpoint Automation reports, and confirming the checks and enabled fixes are working as expected. When you are comfortable with the results you can then deploy to larger Management Groups.