Supported Platforms
A list of all the platforms supported by 1E components, and the prerequisite software required to allow them to be installed or to work.
1E portal
Category |
Product |
Notes |
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Browsers |
Latest version of:
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These browsers are supported on all OS platforms which the browser vendor supports. Please refer to Whitelisting connections to 1E Cloud for details of URL that must be whitelisted for administrator browsers. The Portal and any API should be added as a trusted site. This is especially important when running scripts that may produce unexpected errors. Microsoft legacy browsers Support has been withdrawn for Internet Explorer 11 and legacy Microsoft Edge (non-Chromium version) because Microsoft no longer supported them since 2021. We recommend you use Google Chrome, Firefox, or Microsoft Edge Chromium browser. |
1E Toolkit
Configuration Manager console extensions
Category |
Product |
Notes |
---|---|---|
Client OS |
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For OS supported by Configuration Manager Current Branch (CB) see supported configurations for Configuration Manager, https://technet.microsoft.com/en-us/library/mt589499.aspx |
Microsoft Endpoint Configuration Manager console |
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These are the versions of Configuration Manager that 1E has tested and therefore support, but later versions are assumed to work also. Please see Preparing for the ConfigMgr extensions for 1E Endpoint Troubleshooting. |
Runtime libraries |
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1E Toolkit installer includes the Visual C++ 2015-2022 Redistributable package. |
TIMS
Category |
Product |
Notes |
---|---|---|
Windows OS |
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Professional and Enterprise editions of Windows 10 and 11 are supported. All versions are provided with 32-bit & 64-installers. TIMS is currently only available for Windows OS. For installation guidance, please refer Getting started with TIMS. |
Runtime libraries |
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One of these versions of .NET Framework is required. 1E supports .NET Framework versions that are in mainstream support by Microsoft. For Microsoft product lifecycle details, please refer to https://support.microsoft.com/en-us/lifecycle/search. TIMS installer includes the Visual C++ 2015-2019 Redistributable package. |
Other Windows Software |
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PowerShell 3.0 or later is required when testing instructions that have PowerShell commands embedded or scripts that are downloaded. |