Using device criticality

Overview

Device criticality is an attribute that defines a device’s importance within your organization. First, you must agree on the criteria for importance, ensuring all 1E users have the same understanding of criticality and how it should be applied. Criticality is set on devices using an instruction, as described in Setting device criticality below.

1E allows you to use criticality to define the following:

• Rules to create Management Groups. Refer to Management Groups.

• Coverage for instructions. For example, you can choose to target an instruction to be sent only to devices whose criticality is set to any one of the following:

  • Undefined (or not set)

  • Non-critical

  • Low

  • Medium

  • High

  • Critical

Criticality is displayed in a number of places:

Module	Page
Experience Analytics	Devices page (Device View - Identification tab) Experience Filters
Endpoint Troubleshooting	The Devices Table Coverage parameters
Endpoint Automation	Devices page and Devices view (Device View - Identification tab) Overview and Reports pages
Content Distribution	Content Distribution app (Device View - Identification tab)
Patch Insights	Devices
Settings	Management Groups

Setting device criticality

Device criticality is set using the instruction Set the criticality of my devices to <criticality> where <criticality> is selected from the list above.

In Endpoint Troubleshooting, type the instruction and then choose the desired criticality from the drop-down list. Select the coverage for the instruction and submit it. After approval, devices which match the specified coverage value will have their criticality set to the specified value. Any devices that do not have their criticality set are reported as Undefined or Not set.

There is a corresponding instruction called What is the criticality of my devices?.