Office 365 monitoring recommendations

For testing the Office 365 monitoring capabilities during a trial, we recommend starting with the three sensors described below to properly evaluate Exoprise synthetics.

Exchange Online sensor

Exchange Online sensors fully test the health and availability of Exchange Online, message queuing, and your SPAM/mail-flow environment. You can configure Exchange Online sensors with real credentials or with OAuth (modern authentication).

This sensor sends messages to an Exoprise auto-responder, so it is important that the exomail@exotester.com address isn’t blocked by your spam filters or the reply email from exoreturn@exotester.com. Refer to Mail queue and mail flow tests.

SharePoint Online sensor

SharePoint online can be monitored using a headless browser or via the Microsoft Graph API using OAuth. Recently, Exoprise added support for testing and using accounts that utilize Multi-factor Authentication (MFA). Refer to Multi-factor authentication for synthetics.

The SharePoint API sensor leverages OAuth (modern authentication) and can support any account. The SharePoint sensor (browser-based) can fully test single sign-on, MFA, uploads, downloads, and a complete SharePoint site.

Microsoft Teams sensor

The Teams Message sensor and the more fully capable Teams AV Conferencing sensor both provide a full end-to-end test of the Microsoft Teams infrastructure. The Teams sensors utilize a rich headless browser to fully emulate a user signing in to Teams through single sign-on solutions while fully exercising presence, messaging, channels, video, audio, and more.

Microsoft 365 Service Communications and status messages

To retrieve Microsoft 365 Service Communications and status messages for your tenant, navigate to the Admin > OAuth Authorizations page. You will need tenant administrative credentials, just once, to enable Exoprise to read the status and informational messages. Refer to Microsoft 365 status integration.