1E Solutions 24.11 release notes

Schedule

Platform

Date

Time from (UTC)

Time to (UTC)

US 1

Tuesday, November 5, 2024

4:30 AM

6 AM

EU 1

Wednesday, November 6, 2024

4:30 AM

6 AM

AZ-US 1

Wednesday, November 6, 2024

6:30 AM

8 AM

The schedule is subject to change. When changes are made to the original schedule, they are indicated in red. Please check the 1E Status Page for regular updates.

Major announcements

The following update is included in this release:

  • Solutions platform integration: Solutions can now use the 1E Platform authentication token for a user to log in, and many previously manual setup steps have been automated. If the user is logging in for the first time, they are automatically added to Solutions based on the roles they have in the 1E Platform. For existing customers, this feature is disabled by default and can be enabled upon request, while new customers have it enabled by default. Refer to 1E Platform authentication setup.

  • New APIs: We have added a new set of APIs for customers to pull data shown on the Device Refresh dashboard and Insights dashboard.

Updates since the last release

DEX Packs are not installed out of the box. You can find new and updated DEX Packs on the 1E Exchange.

Type

Product

Issue ID

Summary

Fix

Device Refresh

DEXSOL-718

We have fixed an issue with Warranty API for Dell devices where the API was not fetching the warranty details of some devices, and in some cases the API drop-down showed multiple variants of Dell.

Fix

Device Refresh

DEXSOL-964

We have fixed an issue with tags where data from the devices was sent incorrectly if there was more than one tag set on the device. This issue is fixed in the Device Refresh DEX Pack and it is recommended to use the latest version of DEX Pack.

Fix

Device Refresh

DEXSOL-745

The HP Warranty API threw a 404 error for some of the devices that did not have the correct serial number. This was not handled, and the process of getting warranty information was getting terminated. We have now fixed this issue.

Enhancement

Core

DEXSOL-966

We have made the 1E logo on the Solutions portal clickable, and it now redirects the user to the platform home page.

Fix

Core

DEXSOL-974

We have fixed an issue with data feed where the event data was not getting further processed if it encountered any wrong data record. The wrong data records are now skipped and deleted, and the process continues until all the records are processed.

Fix

Core

DEXSOL-985

We have re-enabled support for native login in Solutions. This was removed earlier but has been re-implemented to support version 8.1 of the 1E Platform.

Enhancement

Core

DEXSOL-357

We have automated the initial setup, which includes adding event subscriptions and creating JWT mapping for the user. The Solutions admin no longer needs to create these manually.

Fix

Business Impact

DEXSOL-924

We have fixed an issue on the DEX Maturity Matrix page where an error would pop-up if no assessment record was found. The page now redirects the user to the assessment page if no record is found.

Fix

Business Impact

DEXSOL-925

We have fixed an issue with the DEX Maturity assessment where multiple results were stored for a category if a user changed the response by going back and forth. Now, only the last response is stored for a category.

Fix

Business Impact

DEXSOL-926

We have fixed an issue with the DEX Maturity Matrix where values in the drop-down were not filtered out based on customer tenant. The drop-down now only shows the list of users for that specific tenant.

Fix

Device Refresh

DEXSOL-944

We have fixed an issue where the Insights dashboard would throw an error when no record was present in the table.

Enhancement

Device Refresh

DEXSOL-947

We have added support for macOS devices in Device Refresh. The dashboard now shows the serial number and battery health for macOS devices.

Enhancement

Core

DEXSOL-948

We have added a notification for updating the Solutions DEX Packs in Solutions Core. Admins will get a notification on the Solutions Core page if there is a new version of a DEX Pack available on the 1E Exchange.

Fix

Device Refresh

DEXSOL-953

We have fixed an issue on the Device Refresh dashboard where the CPU type filter was not showing correct results.

Fix

Device Refresh

DEXSOL-403

We have fixed an issue on the Model page where incorrect data was shown for models that had special characters in the name.

Enhancement

Business Impact

DEXSOL-708

We have enhanced our Splunk HEC integration by adding support for offloading data related to Endpoint Automation rules. You can now choose to offload data to Splunk for failed rules.

Fix

Device Refresh

DEXSOL-885

We have fixed an issue with redirection from the Device events and updates graph on the Solutions Core page where users would be redirected to Intune rather than Device Refresh.

Fix

Device Refresh

DEXSOL-931

We have fixed an issue where devices that were not reporting battery health were moved into Repair state. Battery health is now considered for status calculation only when it is reported by a device.

Fix

Device Refresh

DEXSOL-939

We have fixed an issue where the OS filter was not showing correct results for a few operating systems.

Other improvements and fixes in this release

DEX Packs are not installed out of the box. You can find new and updated DEX Packs on the 1E Exchange.

Type

Product/Client

Issue ID

Summary

Fix

Business Impact

DEXSOL-959

We have fixed an issue in the Policy/Rule sync process where, if a policy was updated or removed, the old version of the policy would still appear the after sync.

Fix

Software Reclaim

DEXSOL-998

We have fixed an issue with the Software Reclaim pop-up where multiple software titles were showing up on all devices. Software titles are now listed as per the reclaim rules set for the devices.

Fix

Device Refresh

DEXSOL-1006

We have fixed an issue on the Incident Automation page of Device Refresh where, when clicking Incident Automation on the breadcrumbs, a 404 error was thrown.