TeamViewer DEX 26.10 release notes

Application Network Monitoring data

Native Application Network Monitoring is now available in the DEX platform, replacing the Exoprise iframe RUM integration that previously relied on the Exoprise backend and agent now run in a native 1E Client module, removing the need for external Exoprise services, agents or browser extensions. Refer to Application Network Monitoring (ANM).

• Deeper visibility: view application-level performance with hop-by-hop latency analysis.

• Faster troubleshooting: correlate network, application and device data to find root cause.

• Integrated experience: access diagnostics natively in DEX, with no iframe or context switching.

Availability

Available to customers with an Exoprise or Enterprise Plus license. Requires 1E Client 26.9 or higher.

For steps to enable the feature, refer to Application Network Monitoring (ANM).

Software Inventory and Software Reclaim

This release makes software inventory data easier to organize, analyze and act on.

Software labels

Software administrators can now add a custom label to normalized software titles. Labels can hold up to 50 alphanumeric characters, spaces and | pipe symbols, so you can group and filter software by region, business owner, unique software identifier or any attribute that matters to your organization. The Label field can also be added as an optional column in software inventory views, to support custom sorting, filtering and saved views.

Average Price for Software Reclaim

Once a software title is enabled for reclaim, you can now set an optional Average Price (in USD) in the Software Reclaim section of the software details. This gives you a specific baseline price for calculating potential cost savings. If no average price is set, the calculation uses the version-specific pricing defined under License Attributes.

Last inventory scan time in Databricks Delta Sharing

The ScannedTime column has been added to the inventory_device_software table (and vw_software_by_device view) in Databricks Delta Sharing. It shows the date and time a software title was last inventoried on each device, making it easy to tell whether a title is currently installed or was previously detected and later uninstalled.

Coming soon

New UI early access

The new DEX UI brings all Platform capabilities together in a single, modern experience with improved navigation, a refreshed design, and enhanced dashboards. Early access is available to a limited group of customers. To register your interest, contact your Customer Success team.

Versions and support

Applications and tools

Applications and tools	Updated with this release	Versions supported with this release
Client Deployment Assistant		26.9.0.5
TIMS		26.9.0.35
Content Distribution Tools		26.3.0.11
PXE Everywhere		26.1.0.4
1E SDK		26.6.0.6239
1E Toolkit		24.7.0.2
Product Pack Deployment Tool		24.12.0.12256
1E PowerShell Toolkit		1.2.34.0
DataSync Agent		1.4.0.44

Enhancements and fixes

Enhancement or Fix	Product/Client	Issue ID	Summary
Fix	Platform	PLAT-28058	Fixed an issue where Tia reporting could incorrectly list devices by operating system.
Fix	Platform	PLAT-29173	Fixed an issue that could intermittently cause the Observability section to fail to load with a 500 error.
Fix	Endpoint Troubleshooting	PLAT-31280	We fixed an issue in endpoint troubleshooting where unsupported filter operators, such as Does not contain, Is any of, Is empty, and Is not empty, were available in the UI and returned inaccurate results when filtering instruction responses. These unsupported options have been removed from the filter dropdown to ensure all available filter criteria return valid and expected results.
Fix	DEX Intelligence	PLAT-35434	We fixed an issue in Intelligence where filtering insights by Tags, or selecting an item under Top Impacted Tags, resulted in a 422 platform error and prevented the insights list from displaying. Insights now filter correctly across Tags and all associated columns.
Fix	DEX Intelligence	PLAT-31847	We fixed an issue in Intelligence where viewing insight details or selecting data points on the insight graph displayed a No data available message on the Impact tab. This occurred when device management group names contained special characters, causing cache lookup failures that prevented impacted device data from loading.
Enhancement	Inventory Insights	PLAT-33197	We introduced the ability to add a custom label to normalized software titles within Inventory Insights. Users can assign custom metadata (up to 50 alphanumeric characters, spaces, and | pipe symbols) to individual software titles, enabling flexible categorization and internal reference tracking. In addition, the Label field can be added as an optional column in software inventory views to support custom sorting, filtering, and saved views.
Enhancement	Software Reclaim	PLAT - 31272	We introduced an optional Average Price field (in USD) under the Software Reclaim section within software details. This allows administrators to configure a specific baseline price for normalized software titles to calculate potential cost savings in Software Reclaim. If an average price is not explicitly set, the calculation falls back to version-specific pricing defined under License Attributes.
Enhancement	Platform	PLAT - 33236	We added the last software inventory scan timestamp (ScannedTime) to software inventory data views (such as inventory_device_software / vw_software_by_device). This enables customers accessing data via Databricks and Delta Sharing to track exactly when a device last uploaded its software inventory, making it easy to determine whether a software title is currently installed on an endpoint or was previously detected and later uninstalled.
Enhancement	Inventory Insights	PLAT - 34995	We updated table column headers across Inventory Insights, specifically on the Normalized software, Non-normalized software, and Reported software pages, renaming the Installations column to Installed Devices accompanied by the standard devices icon. This improves UI consistency and clarity across the DEX platform when viewing device installation counts, while preserving the detailed Installations side drawer view.
Enhancement	Platform	PLAT - 35010	We enhanced Device Refresh rule configuration to support multi-event AND conditions and weighting logic for triggering Refresh statuses. Administrators can now configure multiple mandatory events that must all be satisfied together, or assign weights to individual events to evaluate a combined threshold before triggering a Refresh status, providing greater control than single-event triggers.