DEX Platform and Solutions 25.10 release notes
Schedule
The schedule is subject to change. When changes are made to the original schedule, they are indicated in red. Please check the TeamViewer Status Page for regular updates.
DEX Platform
|
Region |
Date |
Time from (UTC) |
Time to (UTC) |
|---|---|---|---|
|
CanadaCentral1 |
Monday, 6th Oct, 2025 |
8 AM |
11 AM |
|
WestUS1 |
Wednesday, 8th Oct, 2025 |
8 AM |
11 AM |
|
UKSouth1 |
Wednesday, 8th Oct, 2025 |
6 PM |
9 PM |
|
EastUS1 |
Thursday, 9th Oct, 2025 |
8 AM |
11 AM |
|
WestEurope1 |
Thursday, 9th Oct, 2025 |
5 PM |
8 PM |
Solutions
|
Region |
Date |
Time from (UTC) |
Time to (UTC) |
|---|---|---|---|
|
CA-Central-1 |
Monday, 6th Oct, 2025 |
10 AM |
12 PM |
|
US-East-1 |
Thursday, 9th Oct, 2025 |
10 AM |
12 PM |
|
EU-West-1 |
Friday, 10th Oct, 2025 |
4:30 AM |
6:30 AM |
Admin self-service portal for Data Access
We are pleased to announce an improvement to Data Access, the admin self‑service portal, now available in the Enterprise Plus tier. This new capability gives administrators governed control over which team members can access curated datasets, helping unlock faster and more flexible insights. Refer to Data Access.
With Data Access, organizations can securely connect analytic tools, such as Power BI and Tableau, to Platform datasets that cover digital‑experience metrics, application performance, patch compliance, content distribution, device inventory, and endpoint diagnostics.
Key benefits:
-
Instant control: Administrators can enable or disable Data Access in just a few clicks, removing delays that often come with manual requests.
-
Secure token management: Create access tokens with flexible expiry dates, revoke them immediately if needed, and ensure all usage is logged for compliance.
-
Data visibility: Monitor data refresh timestamps to give teams confidence they are working with the most up-to-date information.
-
Strong governance: All actions are tracked, giving organizations assurance around compliance, auditing, and security standards.
By giving administrators direct control over enabling Data Access and access management, teams can obtain the data they need from within the Settings application. This enables faster, more confident decision‑making, the freedom to build custom reports and KPIs beyond the built‑in dashboards, and the flexibility to integrate Platform data with ITSM, HR, and finance systems.
Versions and support
Applications and tools
Please review the list of supporting applications and tools, as it may change with each release. Associated resources can be downloaded from the 1E Support Portal.
|
Applications and tools |
Updated with this release |
Versions supported with this release |
|---|---|---|
|
Client Deployment Assistant |
25.9.0.3 |
|
|
TIMS |
25.9.0.46 |
|
|
Content Distribution Tools |
25.9.0.9 |
|
|
PXE Everywhere |
25.9.0.10 |
|
|
1E SDK |
25.8.0.5136 |
|
|
1E Toolkit |
24.7.0.2 |
|
|
Product Pack Deployment Tool |
24.12.0.12256 |
|
|
1E PowerShell Toolkit |
1.2.30.0 |
|
|
DataSync Agent |
|
1.3.0.28 |
Other improvements and fixes
For a new instance, DEX packs are pre‑loaded. If you are using an upgraded instance, you must download the latest DEX packs from the Exchange.
|
Type |
Product/Client |
Issue ID |
Summary |
|---|---|---|---|
|
Fix |
Business Impact |
DEXSOL-1572 |
An issue has been resolved where the Solutions and Modules menu disappeared after sorting by date. |
|
Fix |
Device Refresh |
DEXSOL-1530 |
We have fixed an issue where deleting a model category without linked members produced an error instead of allowing the deletion. |
|
Feature |
Business Impact |
DEXSOL-1324 |
Users can now choose whether savings calculations are based on total automation runs or on avoided tickets. |
|
Feature |
Solutions Core |
DEXSOL-1611 |
We have added a new inbound API that enables external systems to access user-device mapping information. |
|
Feature |
Experience Analytics |
PLAT-20588 |
We have improved the export functionality in Experience Analytics. You can now download the exported CSV file directly through a public FQDN. |
|
Feature |
Solutions Core |
DEXSOL-1490 |
Log messages have been clarified to improve readability. |
|
Fix |
Solutions Core |
DEXSOL-1568 |
A fix has been implemented where VM status was resetting and being displayed incorrectly as physical devices. |
|
Fix |
UI Framework |
PLAT-20757 |
We have fixed an issue where the Sign Out dialog shifted position when users clicked Sign Out. |
|
Fix |
UI Framework |
PLAT-20785 |
An issue has been resolved where users with the correct permissions were incorrectly shown an Unauthorized Access message. |
|
Fix |
UI Framework |
PLAT-21301 |
A fix has been implemented for an issue that stopped you from re-authenticating. |