DEX Platform and Solutions 25.11 release notes
Schedule
The schedule is subject to change. When changes are made to the original schedule, they are indicated in red. Please check the TeamViewer Status Page for regular updates.
DEX Platform
|
Region |
Date |
Time from (UTC) |
Time to (UTC) |
|---|---|---|---|
|
CanadaCentral1 |
Monday, November 3, 2025 |
9 AM |
12 PM |
|
NorthEurope1 |
Tuesday, November 4, 2025 |
12 PM |
3 PM |
|
WestUS1 |
Wednesday, November 5, 2025 |
9 AM |
12 PM |
|
UKSouth1 |
Wednesday, November 5, 2025 |
7 PM |
10 PM |
|
EastUS1 |
Thursday, November 6, 2025 |
9 AM |
12 PM |
|
WestEurope1 |
Thursday, November 6, 2025 |
6 PM |
9 PM |
Solutions
|
Region |
Date |
Time from (UTC) |
Time to (UTC) |
|---|---|---|---|
|
CA-Central-1 |
Monday, November 3, 2025 |
10 AM |
12 PM |
|
EU-West-1 |
Tuesday, November 4, 2025 |
4:30 AM |
6:30 AM |
|
US-East-1 |
Thursday, November 6, 2025 |
10 AM |
12 PM |
Data Access email alerts
We are pleased to announce a new email notification feature for the Admin self-service Data Access functionality. This enhancement ensures that administrators are promptly informed when their configuration requires attention.
Administrators will now receive timely email alerts indicating that their Data Access tokens are set to expire in 14, 7, 3, and 1-day intervals. This proactive approach helps manage tokens effectively and avoid disruptions.
By anticipating and preventing potential Data Access outages, this capability helps maintain stable access and secure data. Staying informed through timely notifications enables teams to take prompt action, maintain continuity, manage configurations effectively, and reduce the risk of disruption.
Other improvements and fixes
For a new instance, DEX packs are pre‑loaded. If you are using an upgraded instance, you must download the latest DEX packs from the Exchange.
|
Type |
Product/Client |
Issue ID |
Summary |
|---|---|---|---|
|
Fix |
DEX Platform |
PLAT-20466 |
We have fixed an issue where management group creation based on the OU path using the not contains rule wasn't working as expected. |
|
Fix |
UI Framework |
PLAT-21610 |
We have fixed an issue where tooltips weren't appearing for all actions available on the Edit Rule page. |
|
Fix |
Software Reclaim |
DEXSOL-1594 |
We have fixed an issue that prevented rules from being edited due to an incorrect status summary. |
|
Fix |
Solutions |
DEXSOL-1595 |
We have fixed an issue where the platform was syncing incorrectly. |
|
Fix |
DEX Platform |
PLAT-21794 |
We have fixed an issue where, when modifying ServiceNow consumer settings via the PowerShell toolkit, inconsistent values were being returned by the Get cmdlet. |
|
Feature |
Business Impact |
DEXSOL-1324 |
We have added an option to control how support time savings are recorded in relation to the automation runs. Admins can now choose to count time savings only when a ticket is logged, allowing for more accurate reporting based on how your organization measures support efficiency. |
|
Improvement |
Client |
PLAT-21378 |
The Windows performance counter used for the ProcessorTimePercent metric in $DevicePerformance Inventory tables and in the Device.Performance event has changed in 1E Client 25.11 from \Processor(_Total)\% Processor Time to \Processor Information (_Total)\% Processor Utility. This change ensures that the performance counter aligns with the CPU percentage displayed in Windows Task Manager and Resource Monitor. |
|
Improvement |
DEX Platform |
PLAT-16391 |
We have added the tenant name to the user profile widget, making it easier for users to identify which tenant they are logged into. |