1E Core

1E Core provides ServiceNow with access to 1E Platform instructions in order to provide the functionality to 1E ServiceNow solutions (such as 1E ITSM Connect and 1E Service Catalog Connect).

Introducing 1E Core

Integration between 1E's ServiceNow solutions and ServiceNow is enabled using the 1E Core application. 1E Core is a prerequisite and provides reusability functionality across multiple business applications. It is available for download from the ServiceNow app store and can be installed on any supported ServiceNow instance. 1E Core is used to enable other 1E ServiceNow applications, such as 1E Service Catalog Connect, 1E ITSM Connect, 1E Virtual Assistant, 1E CMDB Connect, and Service Graph Connector for 1E that provide business benefits to you and your organization. Those benefits are empowered by 1E Platform. 1E Core has no licensing costs.

To implement 1E Core, refer to Implementing 1E Core.

App Menu in Application Navigator

ServiceNow provides an application navigator that enables administrators to navigate from one screen to another easily. To use 1E Core application, first install it from ServiceNow app store and then search for 1E Core in the application navigator. Non-administrators (end users) do not see 1E Core at all. The menu is shown in the picture.

Item	Description	Roles needed to view the Item's page
		1E Core app roles	ServiceNow roles
Triggered Instructions	Displays a list of instructions that have been run.	x_1e_core_connect.admin	admin (System Administrator)
Instruction Definitions	Displays a list of available 1E instructions.	x_1e_core_connect.admin	admin (System Administrator)
Administration	Displays a menu containing all the Administration functions for the 1E Core app.	x_1e_core_connect.admin	admin (System Administrator)
App Configuration	Displays the App Configuration screen where user can update the configuration settings.	x_1e_core_connect.admin	admin (System Administrator)
Logs	Displays the application specific logs.	n/a	admin (System Administrator)