1E DEX Packs reference

DEX Packs are required to support various features of 1E Platform.

QuickStart DEX Pack

To get started, download the QuickStart DEX Pack from 1E Exchange.

The QuickStart DEX Pack provides immediate improvements to digital employee experiences by offering pre-configured automations and instructions that quickly resolve common IT and user issues, reducing downtime and increasing productivity.

  • A package comprising of policies and instructions for Disk Management, MS Teams, Networking, Software Inventory, and Windows Operations.

  • Measures Microsoft Teams call quality, including loss rate percent, latency, and jitter once, and on a regular basis to get a sense of the call quality baseline.

  • Performs auto clean-up action to free disk space on target systems.

  • Retrieves a comprehensive list of applications installed on a specific computer or across multiple computers, which can assist in identifying any unauthorized software usage, as well as provide details such as installation count, usage, and version information.

  • Instructions to ascertain the behavior of network-related settings and peripherals on the device.

DEX Packs are not installed out of the box. You can find new and updated DEX Packs on the 1E Exchange.

You can create your own platform instructions using SCALE.

SCALE is a powerful, lightweight, cross-platform programming language which combines 1E Client Methods and Modules with SQL commands to enable you to create questions, actions, preconditions, checks, and fixes that can automate almost anything on a Windows, Linux or macOS device.

Refer to https://help.1e.com/SDK/index.html