9.2 release notes

Accessibility - Section 508 compliance

The on-premises 9.2 release is focused primarily on accessibility, delivering significant UI improvements to issue a Voluntary Product Accessibility Template (VPAT) attesting to Section 508 compliance.

These enhancements ensure that users with visual impairments or other disabilities can interact with the product as effectively as any other user. This release introduces support for a range of assistive technologies and best practices, including:

  • Screen readers (text-to-speech): UI elements are properly labeled so content can be accurately interpreted and read aloud.

  • Color contrast: Updated color usage meets contrast ratio standards for improved legibility.

  • Clear, consistent labeling: Form fields, buttons, and controls use unambiguous labels throughout the interface.

  • Optimized text spacing: Improved spacing and layout aids readability for users with cognitive or visual impairments.

  • Keyboard navigation: Full keyboard accessibility allows users to navigate and operate the product without a mouse.

Together, these changes provide a more inclusive experience, allowing all users to interact confidently and independently with the product. For more information, refer to Section 508 compliance.

To access the VPAT compliant version of the UI, users can use the following URL:

https://tachyon.sdl.local/Tachyon/AccessibleApp

To access the previous version, the URL remains unchanged. Both UIs are supported.

Type of accessibility

Summary

Color contrast

Enhanced contrast across UI elements ensures text and visual components are clearly distinguishable from their backgrounds, improving readability and meeting accessibility standards for users with visual impairments.

Keyboard accessibility

All UI elements can now be fully navigated using a keyboard alone, with no mouse required. Navigation follows a logical, predictable sequence across components, reducing cognitive load and ensuring a consistent, confusion-free experience for keyboard-dependent users and those using assistive technologies.

Screen reader accessibility

The UI has been enhanced for full compatibility with leading screen readers, including JAWS and NVDA. All interactive elements and images include consistent, descriptive labels and alternative text across every screen, enabling accurate auditory output for visually impaired users. Charts displaying dynamic data now additionally expose their underlying data as a readable table, ensuring no information is lost for screen reader users. These improvements allow visually impaired users to interact with the application effectively and independently, without reliance on sighted assistance.

Zoom levels

The UI adapts across a range of zoom levels, ensuring all content remains fully visible and functional without loss of information or usability. This reduces cognitive strain and allows users with visual impairments to read and navigate the application with confidence.

Charts

Every chart used to visualize or summarize data now includes an alternative tabular view, ensuring the underlying data is fully accessible. The tabular view is navigable via keyboard and compatible with screen readers, providing an equivalent experience for users who cannot interact with graphical representations.

Versions and support

The Client has not been released as part of the 9.2 release. It is recommended to use the Client 25.5 Long-Term Service Branch (LTSB) for this release. The next Client LTSB version is planned for the Platform 26.5 release, and it will be supported. To download the latest toolkit, please use the Support Portal.

It is recommended that customers using version 9.1 should upgrade to 9.2. The only supported upgrade path to 9.2 is from 9.1 SP2.

Operating system

1E Client build version

Windows

26.3.0.19

macOS

26.3.0.19

Linux:

  • Redhat Enterprise Linux 8

  • Redhat Enterprise Linux 9

  • SLES 15

  • Ubuntu 22

26.3.0.19

MSVCRT version is 14.44.35208.0 for this 1E Client release.

Improvements and fixes

New and updated product packs are available in the TeamViewer DEX Hub.

Type

Product

Issue ID

Summary

Fix

Experience Analytics

PLAT-15361

We fixed an issue where Experience Analytics device event logs could take several minutes to load (even for the first 50–250 rows) in large environments. We’ve optimized the underlying database indexing so device event logs now load significantly faster for on‑premises customers, while retaining existing dashboard performance.

Fix

Experience Analytics

PLAT-15986

We fixed an issue where not all User Engagement Surveys were displayed in the list view. When surveys spanned multiple pages, the last item on a page could be missing from the list and duplicate entries could appear across pages due to incorrect pagination.

Fix

Patch Insights

PLAT-16967

We fixed an issue where the Patch Insights search box could take up to a minute to display the KB number/Title search options when filtering patches in large environments. The API and UI have been updated to correctly use pagination, so Patch Insights search options now appear much faster and the page remains responsive even with large patch datasets.

Fix

Endpoint Automation

PLAT-16405

We fixed an issue where the Endpoint Automation dashboard was taking a long time to render for customers with a large number of devices.

Fix

SLA

PLAT-20440

We fixed an issue where the Business Intelligence Consolidator (BIC) could hang or take an excessively long time to complete in environments with large datasets, particularly when consolidating data from multiple connectors (for example, both Tachyon and SCCM). The stored procedure has been optimized, significantly reducing BIC processing time.

Fix

Experience Analytics

PLAT-21251

We fixed an issue where user device data was not displaying in Experience Analytics for users who have more than one primary device. Device data is now displaying for users who have more than one primary device.

Fix

Platform

PLAT-22055

We fixed an issue where the Tachyon Sync connector could fail with an SQL Incorrect syntax near '-' error, causing subsequent sync attempts to fail until the connector was deleted and recreated.

Fix

Platform

PLAT-22430

We fixed an issue where the web application did not set the HTTPOnly flag on cookies containing sensitive authentication information. A fix was applied to add the HTTPOnly flag.

Fix

Platform

PLAT-22686

We fixed an issue where instructions targeted at a large number of devices were not being reliably sent to all intended recipients. The fix ensures instructions are delivered reliably across all targeted devices.

Fix

Catalog

PLAT-25799

We fixed an issue where the Catalog sync was failing when processing large datasets during resync with the Global Catalog. The sync mechanism has been updated, improving reliability for large catalog tables.

Fix

Platform

PLAT-26170

We fixed an issue where the ServiceNow CMDB Gateway Connector for device sync was failing with timeout errors in the Consumer API. New database indexes were added to optimise query performance, reducing execution time significantly.

Fix

Content Distribution

PLAT-27659

We fixed an issue where long OS names caused device update failures during merging. This occurred because certain OS names (for example, Microsoft Windows Server 2025 Datacenter Azure Edition) exceeded the 50-character column limit in the Content Distribution stored procedure. The column size has been corrected to accommodate longer OS name strings.

Fix

Experience Analytics

PLAT-26776

We fixed an issue where announcements with management group filters failed to load engagement data. The fix ensures the dashboard correctly retrieves and displays response data for announcements scoped to Management Groups.

Fix

Platform

PLAT-23395

We have fixed an issue which allowed users with input privileges to bypass client-side validation and execute elevated arbitrary commands on connected hosts.