DEX Platform and 1E Solutions 25.9 release notes
Schedule
The schedule is subject to change. When changes are made to the original schedule, they are indicated in red. Please check the 1E Status Page for regular updates.
DEX Platform
|
Region |
Date |
Time from (UTC) |
Time to (UTC) |
|---|---|---|---|
|
CanadaCentral1 |
Monday, 8th Sept, 2025 |
8 AM |
11 AM |
|
WestUS1 |
Wednesday, 10th Sept, 2025 |
8 AM |
11 AM |
|
UKSouth1 |
Wednesday, 10th Sept, 2025 |
6 PM |
9 PM |
|
EastUS1 |
Thursday, 11th Sept, 2025 |
8 AM |
11 AM |
|
WestEurope1 |
Thursday, 11th Sept, 2025 |
5 PM |
8 PM |
1E Solutions
|
Region |
Date |
Time from (UTC) |
Time to (UTC) |
|---|---|---|---|
|
CA-Central-1 |
Monday, 8th Sept, 2025 |
9 AM |
11 AM |
|
EU-West-1 |
Tuesday, 9th Sept, 2025 |
3:30 AM |
5:30 AM |
|
US-East-1 |
Thursday, 11th Sept, 2025 |
9 AM |
11 AM |
General availability for Diagnostics
Diagnostics is now generally available for enterprise and enterprise plus customers, empowering IT teams to understand and resolve endpoint performance issues by combining historical system telemetry with user interaction context. This enables actionable insights for faster, evidence-based resolution.
Key features
Advanced monitoring: Real-time and historical performance analysis for endpoints.
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Historical telemetry (14-day retention):
-
Collects minute-level device performance data, retained for 14 days.
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Enables IT to investigate issues that occurred in the past, even if reported late, reducing the need for live troubleshooting.
-
-
Timeline navigation:
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Visual indicator of available telemetry across a 14-day window.
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Select a four-hour deep-dive window for detailed diagnostics.
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Color-coded timeline for device status and events (online, offline, software/OS events, failures).
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Enhanced troubleshooting: Compact time-series graphs and improved handling of overlapping events and activities for better root cause analysis.
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Comprehensive system metrics:
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CPU usage and utilization trends.
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Memory (total, physical, virtual, % used).
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Disk I/O (read/write, queue lengths, free space).
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Network activity (throughput, retransmit rates, Wi-Fi quality).
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Reliability (crashes, hangs, service failures, shutdowns, updates).
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It is important to note that client version 25.3 or above is required and a DEX Pack update is needed from the Exchange Portal. We welcome your input to help shape the future of diagnostics within the DEX Platform. Please get in touch with your professional services or customer success contact for assistance.
Improved security with auto logout and Terms & Conditions
We've added a new Security option to the Settings screen, giving administrators enhanced control over user sessions.
-
Auto logout: Set a session timeout duration to automatically log out inactive users. Users are alerted before the timeout, with the option to extend their session.
-
Terms & Conditions: Ensure compliance by displaying the latest terms every time a user logs in.
These enhancements provide stronger security, clearer visibility, and improved compliance management.
It is important to note a default 15 minute inactivity time out applies to the platform even when the timeout toggle is disabled
Versions and support
Client
The 1E Client has been updated in this release.
PowerShell 7 (pwsh) support in DEX Code
From 1E Client 25.9, DEX Code now recognizes a new Language value: "pwsh". This allows instructions and fragments to run using Microsoft’s modern PowerShell 7 interpreter (.NET Core), while maintaining fallback to the legacy "powershell" if PowerShell 7 is not installed on a device.
We recommend migrating DEX Code instructions to "pwsh" where possible, as the legacy Windows PowerShell is no longer actively developed by Microsoft.
-
Compatibility: If PowerShell 7 is not installed, DEX Code will automatically use legacy PowerShell.
-
Platform support: PowerShell in DEX Code remains supported only on Windows (not Mac or Linux).
-
Client requirements: Instructions specifying "pwsh" will not run on 1E Clients earlier than v25.9, older clients must continue to use "powershell".
If a DEX Code instruction uses "pwsh", it will trigger a "not implemented" error in 1E Client versions earlier than v25.9. To ensure compatibility with older clients, use "powershell" as the PowerShell Language value instead.
Other improvements and fixes
DEX Packs are no longer installed by default. The latest and updated packs can be downloaded from the Exchange.
For new instances, the DEX Packs will be automatically uploaded. Available to enterprise customers and will require 1E Client version 25.3 or above.
|
Type |
Product/Client |
Issue ID |
Summary |
|---|---|---|---|
|
Feature |
Software Reclaim |
DEXSOL-1362 |
The Software Reclaim dashboard now automatically adjusts to fit any monitor size, ensuring all data and graphs are visible without overflow or hidden navigation elements. |
|
Fix |
Business Impact |
DEXSOL-1046 |
The Business Impact dashboard now correctly sorts the date column without redirecting users or causing navigation issues, ensuring a smoother and more intuitive experience when viewing and organizing data. |
|
Fix |
1E Client |
PLAT-19572 |
The implementation of the DEX Code NativeServices.RunCommand method for Mac and Linux has changed in 1E Client v25.9. Previously it involved the execution of a /bin/bash sub-process to run the command, but now the executable specified as the first part of the Parameters parameter is executed directly. The change improves security, reducing the danger of script injection etc. |
|
Fix |
DEX Platform |
PLAT-20445 |
We have fixed an issue that caused the resource usage page to load incorrectly. |
|
Fix |
DEX Platform |
PLAT-17410 |
We have fixed an issue that prevented instructions from running when device tags contained unsupported characters. The Platform now enforces alignment between allowed names and values in the 1E Client:
|