1E Platform and 1E Solutions 25.3 release notes

Schedule

1E Platform

Region	Date	Time from (UTC)	Time to (UTC)
CanadaCentral1	Monday, March 24, 2025	9 AM	12 PM
WestUS1	Wednesday, March 26, 2025	9 AM	12 PM
UKSouth1	Wednesday, March 26, 2025	7 PM	10 PM
EastUS1	Thursday, March 27, 2025	9 AM	12 PM
WestEurope1	Thursday, March 27, 2025	6 PM	9 PM

1E Solutions

Region	Date	Time from (UTC)	Time to (UTC)
CA-Central-1	Monday, March 24, 2025	10 AM	11:30 AM
EU-West-1	Tuesday, March 25, 2025	4:30 AM	6 AM
US-East-1	Thursday, March 27, 2025	10 AM	11:30 AM

Run instructions and view instruction history in the new platform

You can now access additional Endpoint Troubleshooting functionality directly in the new platform, this includes:

• Run instructions from the device pillar and device lists in the new platform: You can now execute instructions from device pillars and device lists within the new platform.

• View instruction run history: This includes the ability to see previously run instructions, with options to re-run them. You can also view instruction details and click to see the responses in the existing interface.

Refer to Run Instructions and view Instruction history

Intelligent Insights updates

• Filter insights by impacted operating system: You can now add a column to the Insights list on the Insights dashboard, and see impacted operating system per insight, and filter on these values.

• Recommendations improvements: We have refactored Insight recommendations, so they now load immediately. We have also improved the quality of recommendations based on feedback.

Refer to Intelligent Insights.

Digital Experience Monitoring with Exoprise

We are thrilled to announce the integration of Exoprise into the 1E platform, enhancing our Digital Experience Monitoring (DEM). This integration offers deeper insights into application performance, network health, and user experience across platforms such as Microsoft 365, Teams, and Zoom.

Key Features and Benefits

• Synthetic & Real-User Monitoring: Proactively tests applications like Microsoft 365 and Teams, monitoring real-time user experience to identify issues early, and enhance productivity.

• Network Observability: Delivers comprehensive visibility into ISP, VPN, and Wi-Fi performance, accelerating troubleshooting with detailed diagnostics.

• Unified Communications Focus: Monitors the performance of Teams and Zoom, including voice, video, and screen sharing, to ensure smooth hybrid work collaboration.

• Crowdsourced Insights & Integration: Benchmarks performance against industry data and enhances 1E’s platform for automated fixes, improving efficiency.

• Rapid Deployment & Cost Savings: Its cloud-native setup, which can be completed in minutes, optimizes application reliability, reduces IT costs, and supports SLA enforcement.

Refer to 1E Solutions.

Versions and support

Client

The 1E Client has been updated in this release. The table below shows the operating systems and the 1E Client build versions.

Operating system	1E Client build version
Windows	25.3.0.112
macOS	25.3.0.112
Linux: Redhat Enterprise Linux 8 Redhat Enterprise Linux 9 SLES 15 Ubuntu 22	25.3.0.112

Applications and tools

Applications and tools	Updated with this release	Versions supported with this release
1E Client Deployment Assistant		25.3.0.2
TIMS		25.3.0.112
1E Content Distribution Tools		25.3.0.7
PXE Everywhere		25.3.0.2
1E SDK		25.3.0.4704
1E Toolkit		24.7.02
1E Product Pack Deployment Tool		24.12.0.12256
1E PowerShell Toolkit		1.2.27.0
1E DataSync Agent		1.3

Other Improvements and fixes

Type	Product/Client	Issue ID	Summary
Fix	Inventory Insights	PLAT-14093	We have resolved a data discrepancy issue to ensure the accuracy of data received through the 1E client and displayed in 1E Inventory Insights.
Feature	UI Framework	PLAT-15709	We have improved the user experience when pinning and unpinning attributes on the device pillar.
Fix	Software Reclaim	DEXSOL-1231	Secondary software data will now be removed from the dashboard. Secondary software includes Windows components and non-reclaimable software as well.
Fix	Software Reclaim	DEXSOL-1271	We have implemented data purging. Audit logs older than seven days will be deleted. DeviceEventOccurrences data older than two months will be archived. MapDevicePlatformRule data older than two months will be archived.
Fix	Software Reclaim	DEXSOL-841	We've resolved an issue that prevented the last updated column from being sortable.
Feature	Inventory Insights	PLAT-15710	We now display a tooltip for all elements on the device pillar summary card.
Fix	Experience Analytics	PLAT-16547	We fixed an issue where the trends metric for Employee Sentiment surveys would not display correctly.
Feature	Endpoint Troubleshooting	PLAT-16654	We changed the action Investigate in insights to Run instruction.
Fix	Endpoint Automation	PLAT-16026	We've optimized queries executed by Endpoint Automation dashboards.
Feature	1E Platform	PLAT-16211	We fixed an issue where the favicon size was incorrect.
Feature	1E Platform	PLAT-16210	We fixed an issue where the module launcher in 1E Intelligence or Inventory would not correctly display a halo effect to indicate what module a user was hovering over.
Feature	1E Platform	PLAT-16084	We improved the display and usability of the Interaction Time Percent and Foreground Time Percent graphs on the Application Interaction section on the new device pillar.
Feature	1E Platform	PLAT-16212	We've added dividers between rows on the Intelligent Insights dashboard to align its look and feel with other lists in the application.
Feature	1E Platform	PLAT-16420	We have added information and links to the documentation on the TeamViewer integration configuration page.
Fix	1E Platform	PLAT-16165	We introduced a standard loading state visual effect to lists across the application.
Fix	1E Platform	PLAT-16159	We removed the outline from the 1E Intelligence icon to align with our design guidelines.
Fix	1E Platform	PLAT-16158	We adjusted the size of the online/offline indicator on the device pillar.
Feature	1E Platform	PLAT-16515	We adjusted the size of the Run Instruction action button to align it with the design of other action buttons.
Feature	1E Intelligence	PLAT-15968	We improved our algorithm for estimating and predicting user frustration.
Fix	1E Intelligence	PLAT-15434	We fixed an issue where ‘device’ could erroneously be listed as an application relating to an insight.
Feature	1E Client	PLAT-15906	We have improved the removal of artifacts when the 1E client is uninstalled.
Fix	1E Client	PLAT-15570	We have fixed an issue where Logon timestamp were incorrect for user logon events.
Fix	1E Client	PLAT-15554	We have improved the $SoftwareInteractiveSessions_Live to now include StartTime and EndTime for the session.
Fix	1E Client	PLAT-14649	We have enhanced the 1E Client's ability to capture and report per-process network throughput more accurately.
Feature	1E Client	PLAT-15543	The 1E Client now detects timezone changes and sends a refresh message with the updated timezone ID and offset, ensuring an accurate reflection in the portal.
Feature	1E Client	PLAT-14860	Implemented cold storage in the 1E Client for IT admins to access detailed historical device data with 1-minute granularity for up to two weeks, enhancing troubleshooting and trend analysis.