1E Platform and 1E Solutions 25.6 release notes
Schedule
The schedule is subject to change. When changes are made to the original schedule, they are indicated in red. Please check the 1E Status Page for regular updates.
1E Platform
|
Region |
Date |
Time from (UTC) |
Time to (UTC) |
|---|---|---|---|
|
CanadaCentral1 |
Monday, June 16, 2025 |
8 AM |
11 AM |
|
WestUS1 |
Wednesday, June 18, 2025 |
8 AM |
11 AM |
|
UKSouth1 |
Wednesday, June 18, 2025 |
6 PM |
9 PM |
|
EastUS1 |
Thursday, June 19, 2025 |
8 AM |
11 AM |
|
WestEurope1 |
Thursday, June 19, 2025 |
5 PM |
8 PM |
1E Solutions
|
Region |
Date |
Time from (UTC) |
Time to (UTC) |
|---|---|---|---|
|
CA-Central-1 |
Monday, June 16, 2025 |
9 AM |
11 AM |
|
EU-West-1 |
Tuesday, June 17, 2025 |
3:30 AM |
5:30 AM |
|
US-East-1 |
Thursday, June 19, 2025 |
9 AM |
11 AM |
Automate and optimize: Reclaim Through Instructions
We are excited to introduce the Reclaim Through Instructions feature, designed to streamline the software reclamation process. This feature allows administrators to take direct action in reclaiming software on Windows and macOS endpoints, providing greater flexibility and control over software assets. This feature allows organizations to optimize resource utilization and achieve cost-effectiveness.
Key highlights:
-
Direct action for Software Reclamation: The Run an Instruction feature empowers administrators to reclaim software by executing specific actions on target devices. This approach allows for tailored software management, ensuring that resources are used efficiently.
-
User-friendly interaction and comprehensive reporting: The feature includes intuitive pop-up options for optional uninstalls, enabling end users to decide whether to retain the software or, remove it now or later. Additionally, robust reporting capabilities are provided to effectively track and manage reclamation activities, ensuring transparency and accountability.
Device-level intelligent insights and summaries
Device-level intelligent insights and summaries are only available if you have 1E Intelligence enabled in your account. For more information, please review 1E Intelligence or contact your Account Team.
Device-level insights provides technicians with enhanced visibility into potential issues detected on individual devices. This includes insights into device responsiveness, application hangs, and operating system issues. Additionally, it offers visibility into other devices potentially impacted by the same issue, helping technicians understand when an incident may be part of a broader problem. This feature is designed to assist technicians in solving multiple issues efficiently while working on a device.
Benefits of device-level intelligent insights include:
-
Quicker problem resolution: By transforming raw performance data into actionable, real-time insights with specific recommendations, this feature enables technicians quickly pinpoint and address specific issues on devices, significantly reducing the time you spend on diagnosing and remediating problems.
-
Proactive maintenance: The feature supports proactive device health management by identifying issues early, helping maintain performance and reduce downtime.
-
Broader problem awareness: It provides visibility into whether a device's issue is part of a larger problem affecting multiple devices. This helps technicians efficiently address broader issues and potentially solving multiple problems simultaneously.
Device-level intelligent summaries provide the following benefits:
-
Improved situational awareness: Technicians can get up to speed faster, improving their ability to correctly diagnose and remediate device issues quickly, and effectively.
-
More proactive remediation: Device-level intelligent summaries improve technician awareness of the holistic state of a device, empowering them to proactively resolve multiple problems to enhance end-user experience and productivity.
Versions and support
Applications and tools
Please review the list of supporting applications and tools that may change with each release. Associated resources can be downloaded from the 1E Support Portal.
|
Applications and tools |
Updated with this release |
Versions supported with this release |
|---|---|---|
|
1E Client Deployment Assistant |
25.5.0.3 |
|
|
TIMS |
25.5.0.53 |
|
|
1E Content Distribution Tools |
25.5.0.17 |
|
|
PXE Everywhere |
25.5.0.5 |
|
|
1E SDK |
25.5.0.3740 |
|
|
1E Toolkit |
24.7.0.2 |
|
|
1E Product Pack Deployment Tool |
24.12.0.12256 |
|
|
1E PowerShell Toolkit |
1.2.28.0 |
|
|
1E DataSync Agent |
|
1.3.0.28 |
Other improvements and fixes
DEX Packs are no longer installed out of the box. You can find new and updated DEX Packs on the 1E Exchange.
|
Type |
Product/Client |
Issue ID |
Summary |
|---|---|---|---|
|
Feature |
Endpoint Troubleshooting |
PLAT-17727 |
We've enhanced the full-screen experience with several UX improvements when configuring instructions on the new platform. |
|
Feature |
1E Intelligence |
PLAT-18403 |
Instruction descriptions now appear with the readable payload in Endpoint Troubleshooting recommendations from Intelligent Insights. |
|
Fix |
Solutions |
DEXSOL-1228 |
We’ve fixed an issue where management group changes weren’t reflected in Software Reclaim. |
|
Fix |
Software Reclaim |
DEXSOL-1303 |
We’ve fixed an issue where unused software wasn’t being reported. |
|
Fix |
Endpoint Troubleshooting |
PLAT-18367 |
We’ve fixed an issue where adding a version to the Device Coverage filter on the Run Instruction page triggered an incorrect validation error message. |
|
Fix |
Business Impact |
DEXSOL-1201 |
We’ve fixed an issue where device status and count didn’t sync with Endpoint Automation. |