1E Platform 24.7 release notes

This article contains the highlights of the 1E 24.7 release, along with further platform and client updates. Associated resources can be downloaded from the 1E Support Portal.

Schedule

Platform

Date

Time from (UTC)

Time to (UTC)

EastUS1

July 15, 2024

8 AM

11 AM

UKSouth1

July 16, 2024

6 PM

9 PM

WestEurope1

July 16, 2024

6 PM

9 PM

Client version

Support for the 32-bit version of the 1E Client is deprecated in the 24.7 release and will be completely removed in the 24.9 release.

  • 1E Client version 24.7.0.70
  • The WSA module of the 1E Client is now deprecated and will be removed in the 24.9 release. It is still supported in the 24.5 Long-Term Service Branch (LTSB) until November 2025.

Inventory Insights

Device Inventory has been added to Inventory Insights. This is similar to the Devices view in Endpoint Troubleshooting, but we have extended the available attributes that can be selected. Device Inventory includes all 50 attributes that are available for a device. For this release, Device Inventory will be available in both Inventory Insights and Endpoint Troubleshooting. We expect that the Device Inventory will be removed from Endpoint Troubleshooting in a future release. Refer to Device Inventory.

The Device Details view has been extended to include real-time response pages. This is a continuation of the migration of UI tech and design.

In this release, only Inventory Insights will have user journeys that end at the new Device Details page. All other applications will continue to land on the existing Devices view.

The 1E Toolkit

The 1E Toolkit has been modified to remove its dependency on the 1E Authentication Proxy and no longer supports it. Consequently, users currently using a version of the 1E Toolkit that relies on the Authentication Proxy will not be able to upgrade to version 24.7 directly. They will need to uninstall their current version of the 1E Toolkit and then reinstall version 24.7, which will allow them to point to the 1E Platform URL instead of the Authentication Proxy URL. Refer to The 1E Toolkit

Installed version

Requires Authentication Proxy

Upgrade to 24.7

8.1

No Yes

9.0

Yes

Reinstall

9.1

No

Yes

23.11

Yes

Reinstall

Boot Time Metrics

The inclusion of boot time metrics in the experience score can now be managed for both Windows and macOS. This setting must be requested from the 1E Support Team to be turned on or off. Refer to 1E Support.

Boot time is always recorded, but its impact on the score can be controlled via a setting. Historical data remains unchanged for 90 days. The IgnoreMetricsForScoring setting in the app_settings table allows the exclusion of specific metrics from the scoring hierarchy, updates normalization and conditional weight for OsBootTimeSeconds, and hides metrics from the Device Pillar hierarchy. For more information, refer to Score reference.

Updates since the last release

Type

Product/Client

Issue ID

Summary

Fix

Content Distribution

PLAT-8608

We can now generate a 22-character password for the file shares created.

Fix

1E Client

PLAT-10356

We have fixed a crash in the 1E Client that would occur if a WMI query being executed timed out, and the WQL for that query contained a percent sign.

Enhancement

1E Platform

PLAT-10599

We have deprecated Tachyon.RunInstruction.exe. The AuthProxy requirement has been removed from the 1E Toolkit. The Toolkit is working as is and can be directly accessed via the 1E Platform URL.

Other improvements and fixes in this release

DEX Packs are no longer installed out of the box. You can find new and updated DEX Packs on the 1E Exchange.

1E Authentication Proxy is no longer required for any of the product features and will not be part of this release. Previous versions will be supported for integration use cases that Professional Services or customers have created.

Type

Product/Client

Issue ID

Summary

Fix

1E Platform

PLAT-10888

We have fixed an issue relating to interactive logins failing. These failures correlate with the user being a member of specific groups. An amendment has been made to define date-time elements associated with groups as nullable.

Fix

1E Platform

PLAT-10521

Device count is no longer null when updating a Management Group.

Fix

1E Platform

PLAT-9460

We have fixed an issue where you could not authenticate on a Safari web browser.

Fix

1E Platform

PLAT-9447

A UI fix has been made to ensure the Discard changes button on the Management Groups page is disabled once selected. The user now knows it has already been selected.

Fix

1E Platform

PLAT-4904

Users can now access the UI when attempting to re-run an Instruction after selecting/applying a filter. Prior to this change, the re-run button was hidden behind a popup.

Fix

1E Platform

PLAT-9947

We have fixed an issue to ensure assignments with a long name are displayed (aligned) correctly in the UI.

Fix

1E Client

PLAT-10781

The 1E Client for Windows has a more resilient check for Event Tracing for Windows (ETW) provider availability on start-up making the capture of per-process network utilization data more robust.

Enhancement

1E Client

PLAT-10776

The 1E Client for Windows has been upgraded to use the Microsoft Visual C++ runtime v143 for VS2022 (14.38.33135.0).

Enhancement

1E Client

PLAT-10536

SCALE method Network.Wakeup is available for macOS and Linux from the 24.7 release. This is already available for all versions of Windows.

Enhancement

1E Client

PLAT-10534

We have updated the NativeServices.RunWmiQuery method to report an error if the WMI query cannot be executed. This is a change from previous versions, which ignored the error and continued. An additional IgnoreErrors parameter has been added to revert to the previous behavior if needed.

Enhancement

1E Client

PLAT-10124

1E Client for Windows now supports custom shell executables when launching processes in user sessions. Refer to 1E Client settings.

Enhancement

1E Client

PLAT-10009

We have improved the reporting of macOS addresses for virtual/bridged network adapters for Windows 1E Clients.

Fix

1E Client

PLAT-9963

You can now download and save content from an external HTTP(S) source without the risk of failure due to invalid local path derivation on the 1E Client for macOS.

Fix

1E Client

PLAT-9530

We have improved the detection and reporting of processor speed for macOS and Linux devices.

Enhancement

1E Client

PLAT-5249

We have improved the installation and upgrade processes for 1E Client on Linux and macOS by removing the client configuration settings that are not applicable to that operating system.

Fix

Inventory Insights

PLAT-10674

We have fixed a bug where normalized software via the device pillar in Inventory Insights was not populating.

Enhancement

Inventory Insights

PLAT-10340

The favicon is now displayed for Inventory Insights.

Fix

Inventory Insights

PLAT-9783

You are now notified with an error message to inform you that there is an existing Management Group with the same name.

Fix

Patch Insights

PLAT-9962

We have fixed the dashboards showing intermittent negative scores.

Fix

Experience Analytics

PLAT-9568

We have fixed the User page in Experience Analytics to now only show User Experience data. Refer to User Overview

Fix

Endpoint Automation

PLAT-8880

We have fixed an issue related to inconsistencies in the total number of Device State per Criticality Level chart versus the total number.