Devices

Device Inventory is similar to the Devices view in Endpoint Troubleshooting, but has extended features you can use to include all device data. Device inventory is available in both Inventory Insights and Endpoint Troubleshooting.

KPI cards

At the top of the page, there are KPI cards displaying the following:

  • Devices: Total count of different types of devices across manufacturers and operating systems.
  • Critical Devices: Devices whose criticality has been assigned as critical.
  • Inactive Devices: Devices that have been offline for 30 days or more.

Filtering and columns

You have the option to filter the page on Device Status as either Online, Offline or All by clicking the drop-down menu on the top right corner of the page. The list shows real-time, detailed information about all 1E devices in your environment.

Each page in Inventory Insights includes tools to help you customize your view and to interrogate your software data, refer to Page toolbar Search, Filters, Columns, Export for details.

Device View

Selecting a device from the devices page opens its Details which includes real-time response information.

Device Summary card

Gives you an review an overview of the current device.

  • Hover over last seen to view its UTC timestamp.

  • Customize items on the card by pinning them from device Details. Hover over an item to reveal its pin.

Device details

Explore every attribute gathered by the 1E Client for a device. Review each section to get a comprehensive view of the device profile and its current status. You can personalize the display by collapsing sections with the chevrons on each panel and rearranging them using drag and drop.

Run Instructions and view Instruction history

You can search for, and run an instruction against a set of devices, from the Devices page, or 1E Intelligence >Insight > Insights details pages.

  • Devices page: Select one or more devices from the device grid, or select Run Instruction from the Device Summary card.

  • Intelligence Insight page: Select Investigate on the Insight summary card, refer to Insight details.

Refer to Endpoint Troubleshooting Home page, questions, and responses.