DEX Platform and Solutions 26.1 release notes

TeamViewer DEX Hub

TeamViewer DEX Hub is a comprehensive, platform‑integrated collection of automations and instructions built on the Simple Cross‑platform Agent Language for Extensibility (SCALE). This enhancement accelerates time to value by surfacing installed Exchange content, notifying administrators when updates are available, and providing seamless access to new content, all within the same console.

The Hub organizes content into DEX Packs that help organizations improve their digital employee experience, strengthen endpoint security, and deliver measurable business value. By leveraging these proven, pre‑tested automation workflows, customers can speed implementation and easily integrate them across their existing environments.

Refer to TeamViewer DEX Hub.

Key features

• Access all existing Exchange content through the Hub.

• View installed DEX Packs and identify packs that require updates.

• View SCALE code for instructions, rules, and fragments directly within the TeamViewer DEX Hub.

• Deploy DEX Packs seamlessly from the TeamViewer DEX Hub.

• Retain fragment parameter values after deploying packs through the TeamViewer DEX Hub.

• Explore Your Hub to see all instructions and fragments currently installed on your DEX Platform.

• Compare your existing instructions with the latest versions available in the TeamViewer DEX Hub.

Monitor GPU and NPU performance via Diagnostics

We’ve extended the DEX platform to help you monitor modern AI‑ and graphics‑driven workloads. You can now track NPU (Neural Processing Unit) and GPU (Graphics Processing Unit) metrics directly in Diagnostics.

Refer to Diagnostics.

You can now do the following:

• Collect GPU and NPU hardware metrics from devices that have compatible hardware installed.

• View real-time and historical GPU and NPU data in the Diagnostics Dashboard.

• Use these insights to do the following:

  • Validate that AI-accelerated and graphics-intensive endpoints are correctly provisioned.

  • Proactively troubleshoot performance issues related to GPU/NPU utilization.

  • Support capacity planning for AI and high-performance workloads.

What’s coming?

Platform logo branding update - February release

The portal branding logo will change from 1E to TeamViewer with the next (26.2) release. This is purely a logo update at this time and will not impact custom or 1E Client branding.

Versions and support

Client

The Client has been updated in this release. The table below shows the supported operating systems and corresponding Client build versions.

Operating system	1E Client build version
Windows	26.1.0.35
macOS	26.1.0.35
Linux: Redhat Enterprise Linux 8 Redhat Enterprise Linux 9 SLES 15 Ubuntu 22	26.1.0.35

Applications and tools

Applications and tools	Updated with this release	Versions supported with this release
Client Deployment Assistant		26.1.0.3
TIMS		26.1.0.35
Content Distribution Tools		26.1.0.8
PXE Everywhere		26.1.0.4
1E SDK		26.1.0.11695
1E Toolkit		24.7.0.2
Product Pack Deployment Tool		24.12.0.12256
1E PowerShell Toolkit		1.2.32.0
DataSync Agent		1.3.0.28

Other improvements and fixes

Type	Product/Client	Issue ID	Summary
Enhancement	Business Impact	DEXSOL-1701	The Business Impact dashboard now allows users to select/deselect a policy and retain the filters on navigation.
Enhancement	Experience Analytics	PLAT-23155	Custom Measurement now scores late events from offline devices using the threshold valid on each event’s original date. This aligns historical scoring with online behavior, ensuring consistent DEX scores around threshold changes and improving accuracy of trend analysis in Experience Analytics.
Enhancement	Experience Analytics	PLAT-23010	The ability to reset custom measurements to their default settings allows users the flexibility to return to the original options.
Enhancement	Diagnostics	PLAT-23456	Diagnostics now ingests GPU and NPU metrics from cold storage into the middle layer, making them available for advanced troubleshooting and analysis. This update standardizes data contracts for UI consumption and ensures default metric configurations are ready for future GPU/NPU-based diagnostic capabilities.
Fix	Platform	PLAT-23763	We fixed an issue within Instructions, where follow-up questions failed to retain their original coverage scope.
Fix	Async Export	PLAT-22714	We fixed an issue so that the Async Export API now exports all data in the event of a bookmark response from the API.
Fix	Platform	PLAT-15471	We fixed an issue so that once a Scheduled Instruction is deleted, it is removed from the client so that no future instances are executed.
Fix	Software Reclaim	DEXSOL-1708	We fixed an issue so that Windows and Windows Server are excluded from the list of non-relevant software in Software Reclaim. Refer to Configuring Relevant Software List.
Fix	Software Reclaim	DEXSOL-1632	We fixed an issue so that Software Reclaim no longer needs to be expanded to full-screen to ensure that all data is visible.
Fix	Device Refresh	DEXSOL-1734	We fixed an issue that made improvements to Business Impact ROI Dashboard load time.
Fix	Software Reclaim	DEXSOL-1742	We fixed an issue so that the vendor dropdown in the Reclaim dashboard is now sorted in alphabetical order.
Fix	Platform	PLAT-15433	We fixed an issue where duplicate Scheduled Instructions were being displayed in the UI, after existing Scheduled Instructions were updated.
Fix	Platform	PLAT-23286	We fixed an issue that prevented a custom logo and banner branding from being updated from the Branding page.
Fix	Platform	PLAT-21511	We fixed an issue that caused content copy to fail at 0.000% from System Center Configuration Manager (SCCM) Cloud Management Gateway (CMG) in Nomad.