1E Platform and 1E Solutions 25.5 release notes

Schedule

1E Platform

Region	Date	Time from (UTC)	Time to (UTC)
CanadaCentral1	Monday, May 19, 2025	8 AM	11 AM
WestUS1	Wednesday, May 21, 2025	8 AM	11 AM
UKSouth1	Wednesday, May 21, 2025	6 PM	9 PM
EastUS1	Thursday, May 22, 2025	8 AM	11 AM
WestEurope1	Thursday, May 22, 2025	5 PM	8 PM

1E Solutions

Region	Date	Time from (UTC)	Time to (UTC)
CA-Central-1	Monday, May 19, 2025	9 AM	11 AM
EU-West-1	Tuesday, May 20, 2025	3:30 AM	5:30 AM
US-East-1	Thursday, May 22, 2025	9 AM	11 AM

Announcements

Long-Term Service Branch (LTSB) update: 1E Windows Client

To reinforce our commitment to enterprise stability and adaptability, we are releasing the next Long-Term Service Branch (LTSB) version of the 1E Windows Client with the May 2025 (25.5) release.

Each LTSB version is supported for 18 months. During this period, 1E will provide critical security and stability fixes, but no new feature updates. All new features introduced during the year will be bundled into the next annual LTSB release.

Customers who prefer to benefit from the latest innovations, our regular bi-monthly release cadence remains available, delivering continuous feature enhancements and updates.

This approach ensures customers can choose a deployment strategy that aligns with their business needs. Whether the priority is maintaining a highly stable endpoint environment or adopting the latest features as they become available. Either option allows customers to continue receiving the full value of the 1E Platform and the Digital Employee Experience (DEX).

Refer to Long-Term Service Branch (LTSB).

Virtual Desktop Experience (VDX): Citrix Cloud support

We are excited to introduce support for Citrix Cloud support in this release of Virtual Desktop Experience (VDX). This enhancement significantly expands VDX capabilities to Citrix Cloud environments, providing VDI administrators and digital workplace teams with comprehensive visibility and management tools for Citrix Cloud deployments.

Refer to Virtual Desktop Experience (VDX).

Key features:

• Enhanced metrics and visibility:

  • Provides visibility into key performance indicators such as average round-trip time, logon duration, and session reliability.

  • Extends the VDX Score to include metrics specific to Citrix Cloud environments.

• User Sessions dashboard:

  • Updates the User Sessions dashboard to include Citrix Cloud-specific metrics.

  • Allows for a detailed analysis of user sessions, including roundtrip, performance, logon breakdown, user history, and virtual applications.

    

• Infrastructure overview and alerting:

  • Offers end-to-end visibility of key infrastructure components, including Store Fronts, Delivery Controllers, and Databases.

  • Provides automatic infrastructure alerts.

    

Scheduled instructions and full-screen instruction experience in the new platform

We continue bringing enhanced Endpoint Troubleshooting functionality to the new platform UI, including the following:

• Full-screen instruction configuration: Previously, we added a new method of quickly running instructions from device pillars and device lists in the new UI. In this release, we’re augmenting this with a new full-screen experience for more advanced configuration, including scheduling, and altering coverage. This new interface is accessible by first searching for an instruction in the UI and provides every configuration option available in the existing Endpoint Troubleshooting app.

  

• Scheduling instructions: Users can now schedule instructions in the new UI. After searching for an instruction, users can select it and configure scheduling options, such as run frequency, start time, and whether to align execution with local device time. All scheduled instructions can be reviewed on the new Scheduled page, accessible from the left-hand navigation bar. Refer to Running Instructions and viewing Instruction History.

  

Reclaim: Relevant Licensable Software list

Users can now directly manage and view a list of relevant software from the dashboard.

Dashboard enhancements:

• Introduction of a Relevant Licensable Software feature that optimizes dashboard performance by focusing on licensable software marked as relevant.

• Filters for licensable and non-licensable software to streamline user experience.

• Users can now mark software titles as non-relevant, moving them to a separate list. Refer to Savings Opportunities.

  

Solution Settings:

• New configuration options for managing relevant and non-relevant software lists in Solution Settings. Refer to Using Software Reclaim.

  

Versions and support

Operating systems

Operating system	Support status	Affected version	Notes
Windows 11 21H2	Support removed	25.5	Microsoft removed support for this version October 2023.

Client

The 1E Client has been updated in this release. The table below lists the supported operating systems along with their corresponding 1E Client build versions.

Operating system	1E Client build version
Windows	25.5.0.53
macOS	25.5.0.53
Linux: Redhat Enterprise Linux 8 Redhat Enterprise Linux 9 SLES 15 Ubuntu 22	25.5.0.53

Applications and tools

Applications and tools	Updated with this release	Versions supported with this release
1E Client Deployment Assistant		25.5.0.3
TIMS		25.5.0.53
1E Content Distribution Tools		25.5.0.17
PXE Everywhere		25.5.0.5
1E SDK		25.5.0.3740
1E Toolkit		24.7.0.2
1E Product Pack Deployment Tool		24.12.0.12256
1E PowerShell Toolkit		1.2.28.0
1E DataSync Agent		1.3.0.28

Other improvements and fixes

Type	Product/Client	Issue ID	Summary
Feature	UI Framework	PLAT-17026	We made numerous UX improvements to the Normalized Software page. Refer to Normalized Software.
Feature	UI Framework	PLAT-15958	We made a number of improvements to the user experience when copying the device pillar summary card to clipboard.
Fix	UI Framework	PLAT-17637	We fixed an issue where the status column on the Insights dashboard was not showing the correct value.
Fix	UI Framework	PLAT-17630	We fixed an issue where the User Frustration column on the Insights dashboard was not always sorting correctly.
Fix	UI Framework	PLAT-17629	We fixed an issue that prevented submission of multiple items of feedback on a single insight.
Feature	Software Reclaim	DEXSOL-1308	Users can now view the non-reclaimable software list.
Enhancement	Content Distribution	PLAT-16282	We fixed an issue where Content Distribution (as an Alternate Content Provider to Microsoft Content Manager) could not download content from the Cloud Management Gateway when the CM Client was upgraded to 2403 or 2409. This fix in Content Distribution works with Configuration Manager 2409 HFRU to resolve the issue.
Fix	Experience Analytics	PLAT-17513	We resolved an issue where detailed data metrics returned incorrect results when header filters were applied across multiple overlapping management groups.
Fix	Experience Analytics	PLAT-16206	We fixed an issue where users were unable to add custom logos to announcements and surveys.
Fix	Content Distribution	PLAT-16786	We fixed an issue where the summary screen did not load.
Feature	1E Platform	PLAT-17254	We updated a reference from Legacy Platform to More Settings on the new Settings page.
Feature	1E Client	PLAT-2283	The 1E Client can now detect and report regular Windows apps, Windows Store apps, and other standard installations on non-Windows platforms.
Fix	1E Client	PLAT-18027	We fixed a bug where some methods of the Interaction module could return empty tables with invalid structures.
Fix	1E Client	PLAT-17430	We fixed an issue that caused the Interaction UI to crash on Sequoia v15.4.
Fix	1E Client	PLAT-16968	We fixed an issue that prevented the 1E Client from starting on Windows Server 2016 build 1607.
Feature	1E Client	PLAT-16641	We enhanced capabilities for performance metrics on macOS to improve visibility and diagnostics.
Fix	1E Client	PLAT-16930	We upgraded the 1E Client to use version 3.49.1 of SQLite.