Solutions setup
The Core Configuration page is only visible to users with the Solutions Admin role. Refer to 1E Platform authentication setup.
Request new Solutions tenant for multi-tenant 1E Platform
For MT SaaS, the Solutions Tenant must be created first by the DEX Solutions team before you can begin. This request needs to be submitted by a 1E team member—typically, this is handled by the CSM or someone from the Professional Services team.
Item required |
Value |
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Customer Name |
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Engagement Type: Production, Dev or PoV |
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1E Platform version |
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1E Platform Tenant Id: The Tenant ID that needs to be configured in Solutions Core PP rules should be set to the 1E Platform Tenant ID. |
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1E Platform Background channel url |
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Admin Email: We recommend using a service account instead of an individual email address. This approach ensures that administrative access remains uninterrupted, even in the event of internal personnel changes. |
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Customer IDP: Azure or Okta |
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Region: EU West or US East or Canada |
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Configure 1E Solutions steps
Follow these steps to setup and configure 1E Solutions. These articles assume you have a provisioned 1E Platform instance.
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Download the 1E Solutions Core DEX Pack: Refer to DEX Pack Setup
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Configure permissions for your preferred authentication method: Refer to 1E Platform authentication setup, Okta authentication setup or Azure authentication setup
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Login for the first time and set up your users: Refer to Initial login and user management.
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Configure Solutions Core: Refer to 1E Solutions core configuration.