TeamViewer DEX 26.3 release notes

Tia Reporting

Tia Reporting allows you to ask questions in a natural language and instantly generate customizable reports from your organization’s data. Whether identifying trends, investigating issues, or answering ad hoc questions, Tia Reporting makes data exploration and dashboard creation intuitive, fast, and on demand.

Using Tia Reporting

Access to Tia Reporting is managed through the Platform’s Roles and Permissions (Role-Based Access Control (RBAC)) settings. Users with Reporting permissions can interact with Tia Reporting, and the AI is only invoked when an authorized user submits a prompt. Administrators can disable access at any time by removing Tia Reporting permissions from user roles.

For this initial release, Tia Reporting supports reporting on the Experience data model, providing immediate visibility into digital experience insights through natural language queries. Support for additional data models are due to be introduced for future releases, expanding reporting capabilities across the Platform over time.

For this first release, Tia Reporting is available without TeamViewer AI credit monitoring, allowing Enterprise+ customers to explore and use the feature without tracking or managing AI credit usage. Additional details on the TeamViewer AI credit system and when credit monitoring is due to take effect will be shared at a later date.

While the initial rollout is limited to Enterprise+ customers, Tia Reporting is planned for availability in TeamViewer One Enterprise and DEX Enterprise license tiers in a future release.

Async Export enhancements

Functionality has been extended to support two new use cases:

• Export sharing: You can now share your exports with teammates. Access to shared exports can also be revoked at any time by the user who shared them.

• Export cancellation: You can now cancel exports that are currently in progress, as well as exports that are queued and have not yet started.

Platform notification emails

The sender address used by the Platform to send system notifications (such as instruction approvals and certificate renewal alerts) has been updated to a TeamViewer address.

• Previous sender address: smtprelay@1e.com

• New sender address: no-reply@notifications.teamviewer.com

To ensure continued delivery of Platform notifications, you should verify that the new sender address is allowed within your organization’s email security and not blocked or restricted.

Catalog navigation removed

The Catalog is no longer available from the main navigation. To streamline your workflow and reduce context switching, key Catalog capabilities have been integrated directly into Inventory Insights.

• Software normalization: Create and manage normalization rules for software titles across the Normalized and Source sections.

• Pricing and licensing: Add and manage licensing attributes and pricing information for software titles marked as licensable.

Display mode removed from user tile

The option to change display preferences (light, dark, auto) has been removed from the user tile and is now available exclusively within the Enhanced Settings area of the console. This is a user-specific setting, and any changes apply only to the currently logged-in user.

Versions and support

Client

The Client has been updated in this release. The table below shows the supported operating systems and corresponding Client build versions.

Operating system	1E Client build version
Windows	26.3.0.19
macOS	26.3.0.19
Linux: Redhat Enterprise Linux 8 Redhat Enterprise Linux 9 SLES 15 Ubuntu 22	26.3.0.19

Applications and tools

Applications and tools	Updated with this release	Versions supported with this release
Client Deployment Assistant		26.3.0.19
TIMS		26.3.0.19
Content Distribution Tools		26.3.0.11
PXE Everywhere		26.1.0.4
1E SDK		26.1.0.11695
1E Toolkit		24.7.0.2
Product Pack Deployment Tool		24.12.0.12256
1E PowerShell Toolkit		1.2.33
DataSync Agent		1.3.0.28

Other improvements and fixes

Type	Product/Client	Issue ID	Summary
Feature	TeamViewer DEX Hub	DEXSOL-1892	We added an Update Log icon next to Last Updated in the DEX Packs. This lets you view a date‑grouped history of recent changes when accessed within the TeamViewer DEX Hub.
Feature	Software Reclaim	DEXSOL-1878	We improved the Software Reclaim UI so clickable counts now show a hand pointer for clearer, more intuitive navigation of hyperlinks within tables and charts.
Feature	Software Reclaim	DEXSOL-1834	We improved Software Reclaim rule creation with searchable, descending-sorted vendor, title and version dropdowns.
Feature	Inventory Insights	PLAT-23071	The Inventory > Device list now supports greater than and less than filters for Battery Health.
Fix	TeamViewer DEX Hub	DEXSOL-1893	The TeamViewer Hub is now enabled by default for all Solutions customers and accessible from any Solution in the console.
Fix	Platform	PLAT-26514	Search results logic within the Investigations area now include any recently uploaded instructions, ensuring you always see the most up‑to‑date information.