1E Platform and 1E Solutions 25.1 release notes

Schedule

The schedule is subject to change. When changes are made to the original schedule, they are indicated in red. Please check the 1E Status Page for regular updates.

1E Platform

Region

Date

Time from (UTC)

Time to (UTC)

CanadaCentral1

Monday, January 27, 2025

9 AM

12 PM

UKSouth1

Wednesday, January 29, 2025

7 PM

10 PM

EastUS1

Thursday, January 30, 2025

9 AM

12 PM

WestEurope1

Thursday, January 30, 2025

6 PM

9 PM

1E Solutions

Region

Date

Time from (UTC)

Time to (UTC)

CA-Central-1

Monday, January 27, 2025

10 AM

12 PM

US-East-1

Thursday, January 30, 2025

10 AM

12 PM

AZ-US 1

Thursday, January 30, 2025

12 PM

2 PM

EU-West-1

Friday, January 31, 2025

4:30 AM

6:30 AM

Scheduled instructions now run at device local time

To use this feature, the minimum 1E Client version must be 25.1.

With this release, you can now run scheduled instructions at device local time. You will see a new option in the Instruction scheduler dialog.

When using Run at Local Device Time, the scheduled instruction will have a longer execution time on the platform to accommodate all time zones. The 25.1 1E Client has a new execution window that will include the instruction start time and end time to ensure that the instruction will run during the correct time window. Devices that are offline at the start of the execution window will run the instruction when they come online, assuming that the execution window end time has not been reached.

To use this feature, the 1E Client has to be running version 25.1. If the device is running an older version of the 1E Client, it will not run the scheduled instruction.

New device pillar

A new and improved version of the device pillar is now available. To access this, navigate to Inventory Insights or 1E Intelligence from the module selector, and then navigate to a device pillar either via Intelligent Insights or Devices.

This new version features numerous refined design elements to improve the user experience, along with several other enhancements, including the following:

  • Dark mode. The new device pillar supports dark mode. This can be toggled via the user profile icon in the bottom-left corner of the interface.

  • Copy to clipboard. You can hover over several fields in the device pillar to copy the text to the clipboard, making it easier to share useful information.

  • Search attributes. You can now search for any field in the device pillar.

  • Improved access to online status. The online status of devices is now clearly displayed without additional navigation required on the page.

We are still working on adding the Experience data to the new device pillar. This will be made available in a subsequent release. In the meantime, you can access this information using the other device pillars across the 1E Platform.

Intelligent Insights updates

We have made several improvements to Intelligent Insights since its initial release in the 24.12 release. These include the following:

  • Insights based on patch-related device instability. We now produce insights if we suspect recent patch activity on a device has caused increased instability across devices, helping raise awareness of when a patch may need investigation for incompatibility concerns or a rollback.

  • Insights based on software resource usage. We now produce insights when we detect a significant increase in usage in software resource utilization on a device compared to trending data.

  • Improved insight application information. We now make it clear which applications or processes an insight is relating to, including making this more visible in insight titles and subtitles.

  • 1E Platform-specific recommendations. In addition to recommending Endpoint Troubleshooting instructions, Insights can now recommend how specific capabilities of the 1E Platform might be leveraged as part of investigating or remediating a problem. In addition, recommendations now exist in their own distinct card on the insight page.

  • Run action instructions from insights. You can now run action instructions directly from an insight, in addition to question instructions.

  • Multi-select insights. You can now select multiple insights simultaneously on the insights dashboard, for example, to change their status or archive them.

From version 25.1 onwards, the latest version of the Early Access 1E Intelligence Product Pack will no longer provide data for producing Intelligent Insights. Intelligent Insights will instead be generated purely by analyzing data in the 1E Elastic SaaS infrastructure.

Support for Windows 365

We are pleased to announce that the 1E Client is now supported on Windows 365. With this release, customers can benefit from all of the 1E Client features on Windows 365 instances, allowing visibility, control, and automation rules to ensure that employees have great experience regardless of their Windows device.

Dashboarding module deprecation

As announced in the 1E Platform 24.12 release notes, the Dashboards module, including the Executive Dashboard, will no longer be available in the 1E Platform. These features have been consolidated into the new Business Impact solution, which offers expanded reporting and analytics capabilities.

To access Business Impact, as well as other reporting features such as SaaS Data Access and API access, please reach out to your account team for assistance.

Versions and support

Operating systems

Operating system

Support status

Affected version

Windows 365

Support added

25.1

Windows Server 2025

Support added

25.1

macOS Monterey (v12)

Support removed

25.1

Fedora

Support removed

25.1

CentOS Stream 8

Support removed

25.1

Other Improvements and fixes

Type

Product/Client

Issue ID

Summary

Feature

1E Client

PLAT-13157

The 1E Client on Linux now supports an Endpoint Automation trigger allowing customers to use Operating System file system events rather than interval-based triggers.

Fix

1E Client

PLAT-14850

Improvements have been made to the reconnection logic to ensure that the 1E Client reliably connects back to the 1E Platform.

Fix

1E Client

PLAT-9542

When configuring multiple entries for the SWITCH or BACKGROUNDCHANNEL values, you must include each entry inside a quote and separate the entries with a semi-colon. This applies when configuring the macOS 1E Client via the supplied installation script.

Fix

1E Client

PLAT-12982

The 1E Client for macOS now correctly identifies the virtualization software and will report this in the device information.

Fix

1E Client

PLAT-12997

We have resolved an issue where the 1E Client for macOS occasionally reported the wrong installation date of the OS.

Fix

1E Client

PLAT-13243

A new configuration option has been added to control if the 1E Client installs the AXM browser extensions.

Feature

1E Client

PLAT-13893

The User Interaction UI SysTrack icon on macOS now supports the configuration of Module.Interaction.NotificationIcon. This setting has been extended and now supports TRUE, FALSE, and DYNAMIC.

Fix

1E Client

PLAT-11131

The 1E Client on Windows is now able to gather performance metrics for processes running at a high level of system privilege.

Feature

1E Intelligence

PLAT-8937

We updated our insight generation methods to provide explanations for what relevant software mentioned in Intelligent Insights is used for.

Feature

1E Intelligence

PLAT-13076

Intelligent Insights can now produce insights relating to increased device instability following patching.

Fix

1E Intelligence

PLAT-14296

We fixed an issue where sometimes the same instruction might be recommended multiple times within an Intelligent Insight.

Fix

1E Intelligence

PLAT-14623

We fixed an issue where archiving all insights incorrectly displayed a screen suggesting 1E Intelligence lacked sufficient data to product insights.

Fix

1E Intelligence

PLAT-14682

We fixed an issue where Recommendations would not always generate when viewing an Intelligent Insight.

Fix

1E Intelligence

PLAT-14773

We fixed an issue where 1E Intelligence would sometimes not be available despite the 1E Portfolio license details being correct.

Fix

1E Intelligence

PLAT-14813

We fixed an issue where, on occasion, the 1E Intelligence Product Pack was being recommended as an instruction within insights.

Feature

1E Intelligence

PLAT-14834

We added Insight Types as a filterable parameter on the Intelligent Insights dashboard. Insight Types refer to the primary source data used for the generation of that insight.

Feature

1E Intelligence

PLAT-13080

Intelligent Insights can now produce insights relating to anomalous and excessive CPU consumption by specific apps and processes.

Feature

1E Intelligence

PLAT-14656

We made minor enhancements to the UI of device lists in the new device pillar to improve user experience.

Feature

1E Intelligence

PLAT-14658

We made minor enhancements to the UI and display of dialogs/modals to improve user experience.

Feature

1E Intelligence

PLAT-15065

We improved the mobile experience by avoiding pinning table columns when using a mobile device.

Feature

1E intelligence

PLAT-14607

We made minor improvements to the Intelligent Insights dashboard to improve user experience.

Feature

1E Intelligence

PLAT-14610

We made a number of improvements to the layout of Intelligent Insights to improve user experience when reviewing insight details.

Feature

1E Intelligence - Application

PLAT-11789

We added a tooltip defining anomalies when on Intelligent Sentiment.

Feature

1E Intelligence - Application

PLAT-13697

We improved the accuracy of the error message that displays when a user cannot see all impacted devices relevant to an Intelligent Insight due to role-based access controls.

Feature

1E Intelligence - Application

PLAT-14185

We improved the UI of Recommendations to make them more discoverable when viewing an Intelligent Insight.

Feature

1E Intelligence - Application

PLAT-14259

Archived insights are now collected on a separate page instead of being a status you filter for.

Feature

1E Intelligence - Application

PLAT-14337

We now display a 1E Intelligence icon adjacent to any functionality powered by 1E Intelligence.

Feature

1E Intelligence - Application

PLAT-14473

We improved the formatting of the plaintext Recommendation section for Intelligent Insights.

Fix

1E Intelligence - Application

PLAT-14981

We fixed an issue where instruction results would not display correctly for instructions run from within an Intelligent Insight.

Feature

1E Intelligence - Application

PLAT-14881

We moved Recommendations to a new card when viewing an Intelligent Insight to improve the user experience when reviewing insight information.

Feature

1E Intelligence - Application

PLAT-14592

Users can now see the most recent devices they have navigated to in the left-hand navigation bar and when focusing on global search.

Feature

1E Intelligence - Application

PLAT-14846

We now recommend functionality from across the 1E Portfolio that might be used when working on an Intelligent Insight.

Feature

1E Intelligence - Infrastructure

PLAT-14914

We updated our insights generation logic to more prominently mention relevant application names in Intelligent Insight titles.

Enhancement

1E Intelligence - Infrastructure

PLAT-13134

You can now see recommendations on how to leverage additional 1E Platform capabilities when viewing an Insight.

Fix

1E Platform

PLAT-14988

We fixed an issue in Enhanced Settings where the number of certificate provisioning keys taken offline when the Provisioning Key Service is disabled would be incorrect.

Fix

1E Platform

PLAT-14983

We fixed an issue in Enhanced Settings where key revocation and suspend options were not always disabled when the provisioning key service was disabled.

Fix

1E Platform

PLAT-13899

Users can now enable AllowRuleSelfApproval in 1E Platform, which allows them to approve or reject their own rule revisions.

Feature

1E Platform

PLAT-14927

We improved the behavior of the module selector if you select a module you are already on. The module selector now simply disappears instead of persisting.

Feature

1E Platform

PLAT-15012

You can now open a module in a new browser tab by right-clicking and opening the link in a new tab.

Feature

1E Platform

PLAT-15116

The user profile icon is no longer displayed in toast notifications.

Fix

1E Platform

PLAT-14861

We fixed an issue in Enhanced Settings where revoking a certificate provisioning key incorrectly prompted users for reasons related to suspending the key instead.

Fix

1E Platform

PLAT-13775

We fixed a bug in the Settings page where users were unable to download multiple instructions at the same time.

Fix

1E Platform

PLAT-14287

We fixed an issue in Enhanced Settings where there was no back button displayed on the certificate key provisioning page.

Feature

1E Platform

PLAT-14843

We’ve made several minor UI enhancements to the Enhanced Settings in certificate management, aimed at improving the user experience.

Feature

1E Platform

PLAT-14617

We made minor enhancements to the Inventory Insights page for normalized software to improve user experience.

Feature

1E Platform

PLAT-14621

We made minor improvements to the Inventory Insights page for unmatched software to improve user experience.

Feature

1E Platform

PLAT-13537

You can now access 1E Client installers in the settings page.

Fix

1E Platform

PLAT-15195

We fixed an issue where the icon for .Net software was displaying incorrectly when reviewing software in the new device pillar.

Feature

1E Platform

PLAT-13903

The SaaS version number is now displayed alongside the user icon in 1E Intelligence and Inventory Insights.

Feature

1E Platform

PLAT-14575

We’ve made minor enhancements to the left-hand navigation bar to enhance the user experience. These updates are reflected across Inventory Insights, 1E Intelligence, and the new Device Pillar pages.

Feature

Inventory Insights

PLAT-14595

We improved the ability to visually distinguish between software displayed in the Normalized Software by assigning colors alongside the initials for each application.

Fix

1E Platform

PLAT-14336

We fixed an issue where sorting by OS Version was not working correctly on the device list in the new device pillar.

Feature

Inventory Insights

PLAT-14674

We made some minor UI enhancements to the Normalized Software pages to improve user experience.

Fix

Inventory Insights

PLAT-14197

We fixed an issue where the date column filter could cause API errors.

Fix

1E Platform

PLAT-14735

We fixed an issue where custom branding was not displaying correctly in the module selector.

Fix

1E Platform

PLAT-15127

We fixed an issue where column ordering and toggling was not persisting across Inventory, 1E Intelligence, and the new device pillar.

Feature

1E Platform

PLAT-14284

We have added a feedback button to the left-hand navigation bar. This can be seen within the Inventory Insights, 1E Intelligence, and new device pillar pages.

Feature

CDA (1E Client Deployment Assistant)

PLAT-13500

CDA now supports configuring the IPv6 PXE configuration option.

Fix

Device Refresh

DEXSOL-1123

We have fixed an issue that displayed incorrect processes running on a device.

Feature

Nomad

PLAT-13287

The Content Distribution module within the 1E Client now supports Windows Server 2025 machines.

Feature

Nomad Tools

PLAT-14957

The script Get-CDSitesAndSubnetsFromHINV is now made available as standard and will be deployed as part of the installation of the Content Distribution Tools.

Feature

1E Platform

PLAT-14864

Users can now filter by manufacturer from device lists in the new device pillar.

Fix

Software Reclaim

DEXSOL-851

We resolved an issue where an error occurred when updating the cost of an application.

Fix

Software Reclaim

DEXSOL-899

We resolved an issue where duplicate rules were created for the same device when an existing rule was updated with a management group.

Fix

Software Reclaim

DEXSOL-930

We resolved an issue where the title of a rule was not displayed after creation.

Fix

Software Reclaim

DEXSOL-1100

We resolved an issue where users were not redirected to the Rule Management page after creating a new rule.

Fix

Software Reclaim

DEXSOL-1102

We resolved an issue where the legacy logo was displayed instead of the updated version.

Fix

Software Reclaim

DEXSOL-1105

We resolved an issue where the tooltip displayed an incorrect title for Rule Management.

Fix

Software Reclaim

DEXSOL-1106

We resolved an issue that caused the device events graph to appear in an incorrect location.

Fix

Software Reclaim

DEXSOL-1146

We fixed an issue that caused an Index out of bounds error to be displayed.

Fix

Software Reclaim

DEXSOL-847

We resolved an issue where the Create Rule feature did not display all titles for a vendor.

Fix

Software Reclaim

DEXSOL-1145

We resolved an issue that caused the slow processing of inventory data.